Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Good performance
on July 18, 2023
Posted by: Mado
from Québec
I bought it one month ago and i am satisfied, great product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful Generator
on July 18, 2023
Posted by: Bob1967
from Bagwell Tx
I live in a area that has many outages this Generator gives me peace of mind that i can still have power with generator when electric is out but the best thing about the generator is it runs gas or propane i will use propane cause it doesn't go stale so ready anytime to start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great purchase
on July 19, 2023
Posted by: Westinghouse fan19
from San Antonio, Tx
I bought this not long ago. Very easy to assemble and the instructions were easy to follow. Really enjoy the remote start function. Knowing that this unit can be operated by gas or propane is an added plus.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Can’t really review
on July 19, 2023
Posted by: Bella vista
from California
Hard to review since it came damaged, sure it will work great once we get the parts to fix it
Response from westinghouse.comBy Sydney, Customer Care, July 20, 2023
Hi,
Thank you for your review. We apologize for the inconvenience you experienced with your WGen9500DF. We would love to hear your updated feedback once you have received the replacement parts and have the chance to fully experience your WGen9500DF!
Thank you,
Sydney, Westinghouse
Thank you for your review. We apologize for the inconvenience you experienced with your WGen9500DF. We would love to hear your updated feedback once you have received the replacement parts and have the chance to fully experience your WGen9500DF!
Thank you,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to setup
on July 19, 2023
Posted by: dmar9003
from Michigan
We haven't had to use the generator yet, but we did prep it. It is easy to setup. It is a little difficult to install the wheels and I would advise having someone to help. We are using a 50 amp hookup and the cord is very thick. When we try to plug it into the generator, the cord hits the wheel. We are still checking to see if there is a fix for this. Otherwise, it is easy to move and started right away with the electrical start.
Written by a customer while visiting westinghouse.com
Customer Rating
5
It exceeds my expectations
on July 19, 2023
Posted by: tom719
from South Carolina+
I can't wait for a power failure so we can put this awesome monster to work. Am I loco?+++
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Love My Generator
on July 19, 2023
Posted by: DD23
from Knoxville TN
After reviewing generators from different vendors I settled on this one. I'm very satisfied with my choice. Both modes of fuel work very well. Started first time with no issues. Only reason I didn't give 5 stars is the gas take gauge does not work, but that's a minor issue.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features: push button and remote start
on July 19, 2023
Posted by: Jim6977
from Silverhill, AL
I have owned a 5300 dual fuel by Westinghouse and liked it so well I went for the larger, push button model. Easy to move from storage into use when a hurricane enters the Gulf of Mexico.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com