Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
1
Great Features but earyProblem
on July 17, 2023
Posted by: Marine Deuce
from Mid Eastern AZ
Works great for our purpose. Remlte Start is a must. 40 hours in, starting problems related to stepper motor choke operation. Trying to get resolved. Though Warranty info does not require registration, only proof of purchase, was surprised to find that it must be registered to get to a tech. Seems odd.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, eCommerce, July 18, 2023
Hello, thank you for your purchase we are truly sorry you have been having issues with starting your generator! Thank you for reaching out to us, if you have not been able to get help through our customer care team, please email us your case number and the information surrounding your problem and we will be able to escalate it for you. The email is westinghousevip@wpowereq.com, we look forward to hearing from you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very compact
on July 17, 2023
Posted by: Ewo66
from Houston
The Generator us very compact and easy to move around. Installation was easy and the noise level is the same as our mower.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very easy set-up and operation
on July 17, 2023
Posted by: CindiLou
from Texas
We had everything assembled and had it running in 10 minutes - much quieter than I expected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Received my WGen9500DF Generator promptly
on July 17, 2023
Posted by: Na10
from Illinois
When we received the product we were highly satisfied with the quality of the generator. It was easy to assemble, comes with a remote.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
The Generator I selected after a lot of research.
on July 17, 2023
Posted by: Kentucky Bob
from central Ky.
It just arrived today but from all indications this generator has all the features that I need. We seem to lose power 2 or 3 times a year and I am confident that this generator will certainly get us through these rough time without power.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Features!!
on July 17, 2023
Posted by: HappyCamper33
from Michigan
I bought this recently and am very happy! Easy to use and is light weight for its size.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features!
on July 17, 2023
Posted by: Skipper 53
from Concho, AZ
I just received it today so I can't really say much about it. I like the features. I wish there was an option when ordering to aquire the high altitude kit installed. Fortunately, I have the mechanical aptitude to install it myself.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual fuel and dual voltage
on July 17, 2023
Posted by: LW1204
from Lamarque Texas
Purchased unit for RV and home back up put fuel in unit started on 1st electric start added 2gallond of fuel ran unit no load then added load performs well ran 3hours
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com