Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
3
1month use, feet fell off, battery switch failed
on July 7, 2023
Posted by: nomaddh
from virginia
used 1 month. Feet keep falling off. foam on handle is nearly falling off. Battery switch stopped working. Warranty contact is faulty (they do not respond in a timely manner, been over a week with no communication after a ticket was created). CO sensor keeps shutting machine down when running outdoors.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 12, 2023
Hello, thank you for your purchase, we are truly sorry that your generator has not held up and will not start! Thank you for reaching out to our support team we are sorry that you have not gotten the help you deserve! Please reach out to us at westinghousevip@wpowereq.com and we will happily escalate your case! Thank you and we look forward to hearing from you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
New owner!
on July 7, 2023
Posted by: Bearenice
from Houston, TX
I haven't tried it yet. So far it is heavier, looks better, and feel premium. I'm so anxious to try it out in the future. The assembly was pretty easy and fun, but be warn again it is heavy you need 2 very strong adults. I recommend having 3 adults at a minimum.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect for what I need !!!
on July 7, 2023
Posted by: SWG264
from Anthony Kansas
Easy set up, simple instructions, so far everything I have hoped it would be !!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just purchased
on July 7, 2023
Posted by: Dan433
from Indianapolis IN
Was easy to set up. Started right away and key fob worked.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful Generator
on July 7, 2023
Posted by: davew318
from Bossier City, LA
I finally purchased a generator for my new home In Bossier City, LA after we were without power for 5 days after a severe thunderstorm/hurricane. I had a professional electrician come and install a disconnect switch to the electrical box and now I won't be left in the dark no more! Even my electrician was impressed with the features and key start and said this is the best generator he's ever seen!!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Beautiful Product
on July 7, 2023
Posted by: Nickgfd
from Gluckstadt Ms
Just received my generator and super excited to use this beautiful machine. Came with everything I need to start using it for backup power to the house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
HIGH QUALITY PRODUCT!
on July 8, 2023
Posted by: Texas Boy
from TX
I just received my gen yesterday. Ordered on 05JUL23, and received it 07JUL23. Estimated delivery was two weeks from order date. Amazing shipping and freight service. Gen arrived in perfect condition. Takes 10 minutes to assemble, and she is ready to go. I will give it a full test run when I receive my gen cable. I cannot wait to power my whole house with this beast!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features!!
on July 8, 2023
Posted by: CD22
from Lexington KY
I bought this because of blackouts due to storms, now I have peace in mind that I can power my home during that time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com