Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great features
on March 3, 2023
Posted by: Ron3
from Vail, AZ
Just got this and very happy that I did. It was important to have dual fuel and a plus was the electric start with remote. The data center is nice feature too. Warranty and tech support are also great.
Written by a customer while visiting westinghouse.com
Customer Rating
5
GENSET
on March 3, 2023
Posted by: svo514
from Macon, Georgia
I settled on the Westinghouse genset after so investigations. I am well pleased with the product. It was well boxed and in good shape When opened. The wheels and front feet had to be installed but that was a simple and quick. I read the book and hooked up the battery; a matter of pushing two connector together. The oil provided was the EXACT amount needed. I started the unit on propane; it started right away and ran well. I will break ion the rings in the next week or so. Perfect.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So pleased with this purchase!
on March 3, 2023
Posted by: Deb*
from White Lake, MI
I don't want to loose power but am very excited to try this generator out. I have been watching lot's of videos and all the reviews are very positive for any of the Westinghouse generators. I am excited that this generator has the dual fuels option. Great job Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Emergency
on March 3, 2023
Posted by: Jspencer
from Texas
Haven’t had many hours on this generator, but it has conveniently come in handy during unpredictable Texas weather.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
No power
on March 3, 2023
Posted by: Susie1952
from Tyler, Texas
The generator cranked, but there is no power to the AC receptacles. A call was placed to the support number on the front of the generator. The person who answered said they would speak to someone and return the call. The call has not been returned. The trouble shooting section of the booklet says the generator is faulty. I do not know what to do next.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, March 6, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you. One area to check is on the outlets there are small GFI breakers in between the outlets that sometimes will pop during transportation.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features dual fuel
on March 3, 2023
Posted by: M cook
from Comanche Oklahoma
I purchased the 9500 dual fuel generator last month ,it was
Easy to assemble added the supplied oil and started it with both gas and propane with no problem
Easy to assemble added the supplied oil and started it with both gas and propane with no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great investment
on March 4, 2023
Posted by: cassy
from new Orleans, La
I live in the south and about a year ago i went through hurricane Ida and had to go with out power for over 5 days. I was able to access a generator but i had to share. Never again lol. I also work from home and badly needed this.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features, Smart Build
on March 4, 2023
Posted by: Slobberdog
from Austin, TX
Bought this to replace older generator. This one runs great on both gas and propane. Looking forward to many years of use from this machine. Using it for occasional power outages in Texas.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com