Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
great product
on February 28, 2023
Posted by: kilroy 71
from guin , al
very easy to set up and get started , very impressed with the distance the remote will start and stop. its not very loud so far all good comes with everything you need
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
sleek&compact
on February 28, 2023
Posted by: mogs
from brighton,mo.
pleased to own this generator & hope it last years.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Correction to previous review
on February 28, 2023
Posted by: Randose
from Snowville, VA
In a previous review, I complained that after ordering a high altitude kit for the LP side, the wrong parts were shipped to me. That was incorrect.
Expecting to receive one replacement orifice, when I saw four identical, looking brass fittings, in a plastic bag, not labeled with a part number, and receiving no instructions in the package, I assumed an error had been made. When I brought it up with support, they verified the correct part had been shipped to me, and finally provided a link to a YouTube video that showed how to install high altitude kits. The video revealed that they offer for different orifices for four different high altitude ranges. It is incumbent upon the owner to select the correct orifice for their altitude.
Lo and behold upon further close inspection of these brass fittings, faintly embossed on the sides were the letters, A, B, C or D, and numbers such as 4.9, 4.7, etc. . I assume those numbers are probably the millimeters of the bore of the various orifices
I believe it would’ve been infinitely helpful to show the part number on the package and even more importantly include instructions to install the kit or at least point to the YouTube address to get the instructional video. That would’ve saved both of us a lot of time and trouble.
Other than that, it is a great looking product with a lot of features and benefits for the price.
Still waiting for the high altitude kit for the carburetor which is out of stock
If not for these annoyances, I would’ve gone five stars .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful
on February 28, 2023
Posted by: Sam F
from Ohio
Got this baby up and running! Sounds great and the remote start is awesome!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Solidly built!
on February 28, 2023
Posted by: GFORCE
from Scarborough, Maine
We live in Maine and so happy to have purchased this during the winter storms! The remote start is a luxury that I wish we had upgraded to a long time ago! It appears durable and I love the versatility of being able to use both gas and propane. It appears to be solidly built and I am hopeful it will be durable enough to hold up for many more years!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator
on February 28, 2023
Posted by: Big Donnie
from Louisville,Ky
I love the generator. It has everything that I need and more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Purchase
on February 28, 2023
Posted by: kc1111
from Round Rock, TX
When the generator arrived, it was very simple to get the wheels on and get it set to run. It started easily and ran great. I liked that the oil was even supplied. I plugged several different things in and ran them singly and combined and it powered everything. I ran it on gas and haven't tried the propane yet. I would say I can't wait until the next power outage to use it, but I'll have to settle for I'm glad to have it for the next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to hook up
on February 28, 2023
Posted by: Glenn3636
from Myuersville, MD
Ordered one week before we had a power outage, unfortunately hadn't been delivered yet. Now ready for the next outage. Features on unit are great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com