Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
2
Cheaply made
on February 25, 2023
Posted by: musicalmechanic
from TN
First off, the shipping was terrible. They left it by the road 1/4 mile from my home in the mountain and I had no way of knowing that they had delivered it. It came 2 weeks early and if it weren't for a neighbor telling me about this box out on the road, it would have been stolen! Secondly, the generator is very cheaply made and I don't expect it will hold up under anything more than mild usage on rare occasion. Thirdly, the generator is difficult to start manually on propane. It has to be choked, even though, with electric start, choking is not necessary. Fourthly, the start sequence is processor controlled, which means, if the processor is ever compromised, it would render the generator useless unless a bypass was engineered. Fifthly, the starter made a strange free spinning sound on my first remote start-up. I checked the remote start from over 100 feet away and it started fine. Under a load test the generator preformed well. It is way too early to tell if the generator will stand the test of time.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, February 27, 2023
Thank you for the review. If you have any questions or needs, please contact customer support at the number in your manual. The unit is covered under a 3-year limited warranty.
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FEATURES. REASONABLE PRICE
on February 26, 2023
Posted by: BM Ohio
from Cin Ohio
So far works as expected. Only tested so far but fired right up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great portable generator
on February 26, 2023
Posted by: doc man
from arkansas
purchased feb 2023, all items in the box and in good shape. assembly was very easy and straight forward. oil and funnel and spark plug wrench included. the remote start is a great bonus. no chance to start it yet and break it in but sure it will be fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Remote Start/Propane
on February 26, 2023
Posted by: Nelson1342
from Acushnet,Ma
Powers my house. Remote start reaches on the other side of the garage in a generator shed. Big plus when wife needs to start when I'm not home. No gas/ethanol issues running on propane over long periods of non use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Lots of Features
on February 26, 2023
Posted by: Tom@912
from Orlando, Florida
We just received this and are happy to have it well before the start of hurricane season! (Haven't even fired it up yet, but a review is required in order to get the free cover.)
Written by a customer while visiting westinghouse.com
Customer Rating
5
9500 Generator
on February 26, 2023
Posted by: Daryl12
from New York
Great features like electric start and dual fuel easy assembly
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what we needed for our rural property
on February 26, 2023
Posted by: James and Pauline
from Wooster, Ohio
We feel so much more secure with this generator. It has more than enough power (9500 watts) to keep our freezers and water well running when our electric power is out!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice Generator
on February 26, 2023
Posted by: RDB1
from South Bend, In
Bought 3 weeks ago, fast delivery and easy set up. Very pleased as to date.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com