Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,166 Reviews)
Rating breakdown 24,166 reviews
5 Stars
20,765
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,708 out of
23,180)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Home Generator
on February 20, 2023
Posted by: Power Station
I purchased this generator to hook up to our home, as a power backup.
I had previously installed a 30amp breaker and outlet, to use our sons generator, which is rotting away in our shed. His generator is very difficult to pull start and unreliable. According to my wife, there was no way she would be able to start it, should I be hurt or unavailable.
This is a wonderful step up.
What I Like:
It is VERY easy to start. Has a large push button start that activates the engine immediately.
Has a remote start Key FOB that worked from our windowless basement, 12 feet down and 25 feet away from the generator. (It is where our electric panel is located.)
Outside Noise level is acceptable, no louder than a log splitter or mower.
After putting a gallon of gas in I tried to start it. It cranked, however did not start.
Added another gallon of gas and we were, Off to the Races. Started & Worked Perfect. I disconnected the 'Bonded Neutral," since we are plugging directly to the house, and the house circuit box is grounded.
I had previously installed a 30amp breaker and outlet, to use our sons generator, which is rotting away in our shed. His generator is very difficult to pull start and unreliable. According to my wife, there was no way she would be able to start it, should I be hurt or unavailable.
This is a wonderful step up.
What I Like:
It is VERY easy to start. Has a large push button start that activates the engine immediately.
Has a remote start Key FOB that worked from our windowless basement, 12 feet down and 25 feet away from the generator. (It is where our electric panel is located.)
Outside Noise level is acceptable, no louder than a log splitter or mower.
After putting a gallon of gas in I tried to start it. It cranked, however did not start.
Added another gallon of gas and we were, Off to the Races. Started & Worked Perfect. I disconnected the 'Bonded Neutral," since we are plugging directly to the house, and the house circuit box is grounded.
Comes with all the accessories needed to get up and running including a Battery Charger! Did require a little more oil than provided.
Very pleased with this purchase. We have a large home; well pumps, sewer pumps, circulating pump for tap water, outdoor wood burning furnace with underfloor heating installed, which requires additional water pumps. And of course refrigerators, furnace fan and lighting.This generator can easily handle the load. I do not think we will be washing and drying clothes during a power outage, so I am not considering that option.
The manual was very helpful. It depicts exactly how to 'unbond the neutral,' on the generator.
Very pleased with this purchase. We have a large home; well pumps, sewer pumps, circulating pump for tap water, outdoor wood burning furnace with underfloor heating installed, which requires additional water pumps. And of course refrigerators, furnace fan and lighting.This generator can easily handle the load. I do not think we will be washing and drying clothes during a power outage, so I am not considering that option.
The manual was very helpful. It depicts exactly how to 'unbond the neutral,' on the generator.
Very smart to have included both a 30amp & 50amp plugin on the generator. I can use our existing 30 amp outlet. I have run 6 gauge wire and will be hooking up a 50amp outlet..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features dual fuel
on February 21, 2023
Posted by: Dh4904
from Florida
Very easy to set up everything is provided clear instructions
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
High quality product. Great starting features!
on February 21, 2023
Posted by: Harley 2000
from Yarmouth,Ma.
Just bought the unit and had some hidden damage. Not sure if it will effect operation of the unit. Did call their support line and they advised a representative would call me back. Never did get a callback from Customer Service. Not a good sign for future questions. Overall quality and operational instructions seem very good. Seems like a well built machine. Would buy this unit again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Very sturdy machine
on February 21, 2023
Posted by: Susieqclogger
from Central WVa
I have given this generator 4 stars for the simple reason we haven’t used it yet! The construction of the machine is impressive. Everything was packaged nicely. The crate was delivered intact without any damage. My husband was able to attach the wheels without any problems except the generator is heavy & it took both of us to lift it up on a wedge! We are elderly! ❤️ We were impressed, & recommended it to family!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features and easy to use
on February 21, 2023
Posted by: RIchey
from Punta Gorda, FL
Put it together and it fired right up with great instructions and usage hints.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
A Great Generator
on February 21, 2023
Posted by: abishop2122
from Ridgeway, SC
I just purchased this generator and am very pleased with it's features, performance, and ease of use!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
So far so good.
on February 21, 2023
Posted by: okman
Just turned on my generator yesterday. No issues found
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator Arrived in Great Shape
on February 21, 2023
Posted by: Jaesto
from Boca Raton, Florida
I just received the generator and it was very easy to assemble the wheels and legs. Kind of heavy so you may need a piece of wood or something to lift it a little in order to do the job. I need to complete my propane line from my underground tank to run it. I do not want to introduce gasoline for now as it would be only needed if I run out of propane in a hurricane situation. Hopefully I will never need to operate the generator but in Florida it may be difficult to avoid it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com