Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,167 Reviews)
Rating breakdown 24,167 reviews
5 Stars
20,766
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,709 out of
23,181)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Stands out from the crowd.
on January 21, 2023
Posted by: chuckles58
Purchasing my first portable generator was a challenging task. After much research, I decided on the WGen9500DFc duel fuel model. Great features along with a physical size & price I could handle. The duel fuel option gives me versatility to keep things running during hurricane season here in Florida.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator, Great customer service
on January 21, 2023
Posted by: ChrisW.
from Briggs, TX
This 9500 will run my entire house as long as the heater or ac is not on. The AC or heater causes it to bog down and the next size generator up would get that job done for sure - I just could not spend that extra money. I can run all my lights, TV's, appliances, phone chargers, etc... and run several small room electric heaters all at the same time, no problem. If I did not live out in the country where I have well water - the well draws a lot of juice, so without that it may be enough to run central air or heat.
I did end up having an issue with the generator - it was a warranty issue. The customer service technician was extreemly nice and helpful. I was preparing for a winter storm that was on the way - and the issue with the generator was a problem. The rep helped me through the issue. He litterally told me "lets get you through this storm, then we will get your generator warrantied". And that is exactly what he did, and what happened. Good machine. Good warranty. Great customer service. Thank you Westinghouse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on January 21, 2023
Posted by: DenC
from New York
The dual fuel is a great option. I can run off our 500 gal propane tank for long run times
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Good feature
on January 21, 2023
Posted by: Home generator2
Good feature remote start with minimum time to setup install wheels.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit- easy to use
on January 21, 2023
Posted by: MK#70
from Sacramento California
Bought this unit at the beginning of January during the floods and power outages in California. Easy to install and use. The remote start works well and is easy for my 92 year old mother to use when the power goes out. The dual fuel system allowed us to hook up directly to the 450 gal.house propane tank
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen9500DF
on January 22, 2023
Posted by: Gennt9500
from OKC
Bought this unit in November 2022. Excited about the dual furl usage. Haven't used the unit yet, but assembly was simple.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Really nice generator!
on January 22, 2023
Posted by: Jimbob 47
Third one I’ve had this year, I think this one’sa keeper
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Portable back up generator
on January 22, 2023
Posted by: Steve22$
from Wisconsin
After several power outages and a lot of research finally purchased a generator. WGEN9500 dual fuel was a great option at decent price. Only assembly required was installing the tires and frame legs then adding oil. Engine comes pre-run so no need to break in, which would great if you needed to use it immediately. Starts well and noise level is good for a generator of this size.
Written by a customer while visiting westinghouse.com