Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,164 Reviews)
Rating breakdown 24,164 reviews
5 Stars
20,764
4 Stars
2,943
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,707 out of
23,179)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
5
Great Generator
on July 16, 2020
Posted by: China Ted
from Florida
After reviewing customer evaluations, I selected the Westinghouse Wgen9500DF, and am very happy to have in my home.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Arrived Ahead of Time
on July 16, 2020
Posted by: Carl66
from Grass Valley, CA
I bought this online, and it arrived 1 week before the date stated on the tracking. Very prompt service.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Crossing fingers for 2nd try
on July 16, 2020
Posted by: Mark Brown
from Grass Valley, CA
Upon recommendation, we purchased WGen9500DF and ran our fridge and freezer on it. It was running fine for 2 hours and then the engine started to surge up and down with it finally shutting itself off. We called the help line and ultimately came to the conclusion that we needed to take it back and repurchase another one. Just got the 2nd one today. I'm crossing my fingers that the first one was a fluke. The person recommending said that he never had a problem with this model and he is an electrician who has experience with this product and has suggested this model to his customers many times with no problems.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, August 3, 2020
Hi Mark,
We’re so glad to hear we got a second chance with you! It’s regrettable to hear about any frustration or inconvenience this experience may have caused, and we thank you for having given us the opportunity to make things right with you. We’re sure you’ll continue to enjoy the premium features of the WGen9500DF and look forward to hearing an update on your experience.
Have a fantastic day,
We’re so glad to hear we got a second chance with you! It’s regrettable to hear about any frustration or inconvenience this experience may have caused, and we thank you for having given us the opportunity to make things right with you. We’re sure you’ll continue to enjoy the premium features of the WGen9500DF and look forward to hearing an update on your experience.
Have a fantastic day,
Written by a customer while visiting westinghouse.com
Customer Rating
5
runs on gas and propane
on July 16, 2020
Posted by: slipper 1
from ca
I picked it up fallowed the instructions hooked it to propane and it fired up the first time. Haven't had a chance to hook it to the house yet, So far I really like it
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on July 16, 2020
Posted by: Nollac54
from Fort Myers, FL
Started right up. Well built with good mobility....even for a 66 year old lady.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love Generater
on July 16, 2020
Posted by: Derrick W
from Louisiana
Purchase a week ago, love the remote start, and other features
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just what I needed
on July 16, 2020
Posted by: Earl the Pearl
from Orange Park, FL
I love the duel fuel feature and electric start. This will be my go-to power when the Florida hurricanes hit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very well made powerful Generator.
on July 16, 2020
Posted by: Pete A.
from Ingleside, Texas
The very easy installation just add to my overall satisfaction of this Generator which has everything I ever dreamed off. I used Profane for this Dual Fuel machine for a test run. Could start it from the Remote instantly and run my 4-ton Air Condition without any problem and recharge the starting Battery while it is running.
No more to add, it is a wonderful machine.
No more to add, it is a wonderful machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com