Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,169 Reviews)
Rating breakdown 24,169 reviews
5 Stars
20,767
4 Stars
2,945
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,711 out of
23,183)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
4
Easy operation
on October 8, 2022
Posted by: Erica41
from Riverview, Fl
Received generator easy setup and operation just an overall pleasant situation
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Powerful
on October 8, 2022
Posted by: Rob2474
from New York
We have had it for a two months, it runs very well.
I would recommend this to a friend!
Response from westinghouse.comBy Customer Care, November 7, 2022
Thank you for your review. Please feel free to contact us with any questions or concerns you may have.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Right out of the box I get to test the warranty
on October 7, 2022
Posted by: Modified one
from Indiana
Just got the generator today, unboxed it done the simple assembly. Put the included 1.1 liter of oil in it, and it doesn't fill it up to the hash marks, just over the bottom knob on the dipstick, not sure what's up with that.
I attached the propane tank and it started right up, seemed to run good and the digital gage showed good power.
Now the problem. I shut it off, went to restart it and the starter drive kicked out and the starter set and ran without turning the engine over. Had to shut the switch off to get it the starter shut off. Tried it again 2 more times, and it did the same thing. On the try after that the starter stayed engaged and started the engine.
I will contact customer service and see what happens. I was looking forward to this generator and I think it will be a good one once this gets sorted out.
Response from westinghouse.comBy Customer Care, November 8, 2022
We are sorry about the issue you experienced with your purchase. Please get in touch with us for an available resolution. You can reach us at WestinghouseVIP@wpowereq.com with you contact information.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse WGen9500 Generator Peace of Mind
on October 7, 2022
Posted by: GW@UT
from Utah
I already owned a smaller 4300 Dual Fuel Generator but never felt adequately covered in case of emergency power outage with it. I have 2 full size refrigerators and a freezer and always feared spoilage if prolonged outages. With the WG9500DF I do not worry and additionally I will have enough power to use my MIG 175 Welder away from home on occasion. When unboxed all was there, and the remote battery start feature is a plus. Installing the wheels was an easy operation after lifting up a bit and resting it of wooden block. Not the quietest but far from the worse.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on October 7, 2022
Posted by: Lmgolf4fun
from IA
This is exactly what we were looking for in a back-up generator!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice accessories
on October 7, 2022
Posted by: Bill2469
from Indiana
This was a gift, and I look forward to using it for many different activities not just powering my house.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excelente
on October 7, 2022
Posted by: GFC repair service
from Florida
Excelente I am happy because I have my new generator
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Comes with every you need!
on October 7, 2022
Posted by: Ttucker
from Dahlonega, Ga
We purchased this generator and it came with everything you need. Most other companies make you purchase these things separately. It came with the battery, wheel kit, rubber feet, oil, tool kit, propane line hose with regulator, key fob, 3 year warehouse, battery tender, chassis ground, pull start and automatic start, duel fuel, 20, 30 and 50 amp outlets and more. Very happy!
Written by a customer while visiting westinghouse.com