Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,168 Reviews)
Rating breakdown 24,168 reviews
5 Stars
20,767
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,710 out of
23,182)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
2
Not reliable
on November 14, 2022
Posted by: Britt86
from Washington
This generator has not been a reliable as far as starting up and maintaining power. Possibly just a lemon, I will update review if rectified.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 16, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Sturdy
on November 14, 2022
Posted by: Daniel W
from Grangeville
So far so good. Product showed up quickly and in good shape. Appears sturdy and well made. Hopefully will perform as expected for many years to come!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Purchase
on November 14, 2022
Posted by: Schnay
from North Port, FL
Purchased this generator to prepare for hurricane season, after recommendation from neighbor. Dual Fuel capability was very important to me. Generator was relatively easy to operate. After Hurricane Ian, was VERY pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fantastic generator
on November 14, 2022
Posted by: Tski
from Rapid river michigan
I just bought this and it is the best generator I have ever owned
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice extras, Easy setup and start
on November 14, 2022
Posted by: Mark_B
from Louisiana
Very pleased to find several extras - including a battery, battery charging cable, remote start fob, oil, funnel and also a spark plug wrench and wrench for assembly. Speaking of assembly, it was very easy - only taking about 5-10 mins without any assistance. Once the assembly was completed, I added a little gas and it started right up. I let it run without load for a bit to break-in the motor and it ran very smoothly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing unit best features
on November 14, 2022
Posted by: Brandy 9045
from Dawson Springs
So happy with this product. Very easy to install
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very nice generator.
on November 13, 2022
Posted by: Baddad
from INDIANA
I am so happy I purchased this one. Very easy to set up and operate. Love the duel fuel. Ran it on propane and it did everything I wanted. Recommend this product. Thank you for a great generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Lasted a year. Will update if fixed by warranty
on November 13, 2022
Posted by: Ben2727
from Virginia
I bought this after an ice storm that took power out to my house for 9 days. I had it connect to a house house power inlet and it worked great for at least the first month (tested a couple times). Stored it away spring through November and figured I should pull it out today to test to see if its battery was still good. The control panel was totally dead. Battery tested normal, just cant get the thing to start via any method (manual, push button electric, remote, auto choke override). Hopefully Westinghouse fixed my issues and if I'm able, I will update this review. If it worked the way it did in my testing, I would happily give it a 5 star review.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 14, 2022
We are sorry to hear about the problem you have encountered. Please reach out to us at WestinghouseVIP@wpowereq.com with your contact information
Written by a customer while visiting westinghouse.com