Customer reviews from westinghouse.com
Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Average customer rating
4.8
(24,168 Reviews)
Rating breakdown 24,168 reviews
5 Stars
20,767
4 Stars
2,944
3 Stars
245
2 Stars
70
1 Star
142
98%of customers recommend this product.
(
22,710 out of
23,182)
Customer Reviews for Westinghouse - 12,500/9,500-Watt Dual Fuel Gas and Propane Powered Portable EFI Generator with Remote Electric Start, 50 Amp Outlet - Black
Customer Rating
4
Nice Gen!!!
on November 29, 2022
Posted by: Woodwalker
from South Fork, Co
Will give me a piece of mind when the power goes out !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best affordable choice for whole house backup
on November 29, 2022
Posted by: Purchased_Nov_2022
from Oklahoma
Nice Quality generator with 457cc/30hp Dual Fuel engine. 9.5Kw is more than enough for my 2.5 ton AC/Heat pump, 30 gal Electric water heater and Refrigerator plus all the house lights, TV and Computer. Only wish that it had an 8 gal Fuel tank, 6.6 Gals means more refills during extended power outages. Had to get a 50 Amp power cord to use generators full potential.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great purchase
on November 29, 2022
Posted by: RayBar
from Shippensburg, Pa.
fast shipping, courteous delivery, great packing, clear directions and minimal assembly with tools provided. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
So far so good.
on November 29, 2022
Posted by: Max Power
from Vermont
Bought this unit refurbished. After assembling the wheels and adding oil and gas it wouldn't start with the elec start button. A couple manual pulls on the cord got it running and the elect start has worked flawlessly ever since. Hasn't got much use yet, but solid unit so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Simple set up and easy to operate!
on November 29, 2022
Posted by: Knobbe10
from Lake City IA
Got everything ready and is running great have it powering my garage right now for the 5 hr break in period. So far I am impressed handle make it very easy to move around on the wheels and is remotely quiet for its size.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great portable generator
on November 29, 2022
Posted by: Eddie C
from Marshfield MA
Just received and had a transfer switch installed. This generator will power my whole home and its great that it runs on either gas or propane.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellente génératrice
on November 29, 2022
Posted by: Dominique
from Entrelacs, Quebec
Acheté en Nov 2022, tres satisfait de son fonctionnement
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Great if I didn't want to run it on gasoline...
on November 28, 2022
Posted by: Marc3347
from Marysville, WA
Arrived this morning, looked good, read the manual, and did the easy assembly (wheels and feet). Followed the instructions step by step to prepare the generator for use with gasoline. This thing comes with a battery trickle charger which I thought was odd but went ahead and plugged it in. It wasn't necessary as battery already had a good charge. Hit the start button and the engine just turns over but no sign of start. I then hooked up the propane tank to the generator per instructions and it starts right up. Switch back to gasoline and it dies. After an hour or so of trying to figure out the problem, I decide to call the help number. On hold for a very, very long time and then finally, I'm talking to someone, not a tech who might be able to help me, but an answering service where the very nice guy takes all my information and submits a ticket for me and tells me someone should get back to me within 48 hours. I wish I hadn't bought this brand but it's here so let's see what happens.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, Customer Support, November 29, 2022
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com