Customer reviews from otterbox.com
OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Average customer rating
3.1
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
73
4 Stars
11
3 Stars
17
2 Stars
22
1 Star
58
40%of customers recommend this product.
(
51 out of
126)
Customer Reviews for OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Posted by: Anonymous
Verified Purchase:Yes
The phone case is not holding up it is getting full and it looks dirty I keep my phone and cases very clean so it’s very disappointing especially for the price I payed for the case .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 14, 2023
Hey there Arlette! We're sorry to hear that your Symmetry Series+ case is not holding up the way you would like! Thankfully, we have an awesome warranty program and would be happy to get you a new case. Just give us a call at 1-855-688-7269 and one of our friendly Otters will get you taken care of.
Cheers,
OtterBox Customer Service
Cheers,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
1
DO NOT RECOMMEND
on April 11, 2023
Posted by: sarah
back of phone was damage when it fell onto my floor, case was intact but not the phone itself
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 12, 2023
Hey there, Sarah. We're very sorry to hear about your disappointing experience with the Symmetry Series+ case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our CS team a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Best purchase ever
on April 7, 2023
Posted by: yehuda
I like it very much I think that it’s a very good case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case, AWESOME color!
on April 4, 2023
Posted by: JustRyanScott
I LOVE the “Lime All Yours” color of this case! It’s actually kind of difficult to find a legitimately protective case in a unique color like this. I wish OtterBox made a Defender or Defender XT case in this color! The protection level is top notch, even with it being a more slim line case. I’m a postal employee with a walking route and I drop my iPhone a lot, and this case can take a beating, but keeps my phone looking pristine. My only issue with the case is that the rubberized bumper along the border discolors and does not wash clean. I absolutely would not have minded a gray or dark colored bumper, rather than the neon yellow matching color. Please, please, PLEASE expand your color options to the Defender line up of cases!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rolando
Verified Purchase:Yes
OtterBox covered 100% my expectations, engineering working for everyone, thanks OtterBox, I highly recommend it.
Written by a customer while visiting otterbox.com
Posted by: MaZe
Verified Purchase:Yes
So far the case has been true to the description that it is anti-yellowing. I’ve had the case for a month now and it’s still in good condition, even after putting my phone in my Jean pockets!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: J Tiberi
Verified Purchase:Yes
I think the fact that I bought a second OtterBox should tell you that there is really good value in this product. I would not hesitate to buy a third one if I needed it. In addition, they last forever. The OtterBox is easy to put on and easy to takeoff. As long as I have iPads I will have OtterBox.
Written by a customer while visiting otterbox.com
Posted by: Deborah
Verified Purchase:Yes
I have always had great luck with OtterBox cases. They keep my phone safe and always look great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com