Customer reviews from otterbox.com
OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Average customer rating
3.1
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
73
4 Stars
11
3 Stars
17
2 Stars
22
1 Star
58
40%of customers recommend this product.
(
51 out of
126)
Customer Reviews for OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Posted by: Frost
Verified Purchase:Yes
This is by far my favorite Otter box case so far. The buttons worldly smoothly. The case is really pretty. And it seems just as sturdy as the others I have had in the past.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great as always!
on November 6, 2022
Posted by: Counteli
I’ve always got the otter box symmetry series for my phone and this one is honestly my favorite one they’ve made. They redesigned it to make it way sleeker and to me more comfortable. i saw a couple of not great reviews which made me initially question getting the case but since I’ve always got this version, I decided to ignore them and get the case again and I am definitely glad I did
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bubba LaRue
Verified Purchase:Yes
Softer and more shock absorbent, then prior models.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Car started becoming yellow after a week of usage.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: PaulM
Verified Purchase:Yes
Very good product. They make. The cases nicer every year.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Offers no protection
on October 31, 2022
Posted by: Renee
My phone screen cover shattered and should have been covered.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 2, 2022
We are so sorry to learn of the damage your new iPhone 14 Pro Max sustained while under the watch of the Symmetry Series+ case. Were you using a screen protector as well? Although we put each of our cases through numerous drop tests to ensure they'll provide the best protection available to help limit the potential for such upsetting outcomes, the use of such a piece is never a bad idea.
Regardless, any given incident is subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all exposure to risk. Unfortunately, our warranty won't be able to help with any device repairs or replacement, though we would very much like to get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we will be glad to assist you further.
Warmly,
OtterBox Customer Service Team
Regardless, any given incident is subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all exposure to risk. Unfortunately, our warranty won't be able to help with any device repairs or replacement, though we would very much like to get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we will be glad to assist you further.
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lynda
Verified Purchase:Yes
I had this same case for my prior phone and it servers me very well. When I upped my phone, I just had to get the same case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
So far so good. I've always been an Otterbox fan and in particular the Commuter series (my first Defender with a GS3 was way too bulky), with the latest Commuter on my GS21 Ultra 5G. I am trying the Symmetry case on my iPhone 14 Pro Max because of the MagSafe feature as I use magnet-based mounts for both phone in my vehicle. It appears to be slightly less protective than my Commuter case but the MagSafe is worth it. If I don't get COVID-19, Monkeypox, or the Flu, I'll up the rating to 5 stars because of the antimicrobial pseudo science.
I've only
I would recommend this to a friend!
Written by a customer while visiting otterbox.com