Customer reviews from otterbox.com
OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Average customer rating
3.1
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
73
4 Stars
11
3 Stars
17
2 Stars
22
1 Star
58
40%of customers recommend this product.
(
51 out of
126)
Customer Reviews for OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Customer Rating
5
Otter box symmetry case
on December 1, 2022
Posted by: kellye23
[This review was collected as part of a promotion.] I love the minimalistic look and feel of this case while knowing that it is an Otterbox case so I know it will protect my phone case really well . Great case !
Written by a customer while visiting otterbox.com
Customer Rating
5
Lilac
on December 1, 2022
Posted by: justisa
[This review was collected as part of a promotion.] The color of this case is amazing. I love the bright purple they chose . If you love purple and need mag safe this might be a good case for you. It doesn’t have a soft touch like some of their other silicone cases but it does have a satisfying texture that is nice to rub your finger against the sides of the case are more rubbery. It is also nice that it has antimicrobial properties. The brand also has a good reputation with their case making and has provided testing for their cases and it’s made with 5g compatible materials, and make with 50% recycled plastics.
Written by a customer while visiting otterbox.com
Customer Rating
1
LISTEN TO OTHER REVIEWERS ABOUT DISCOLORATION
on November 27, 2022
Posted by: JoshL
As at least 5 other reviews have stated, THIS CASE DISCOLORS HORRIBLY with seemingly no explanation. This is my actual Lime All Yours case after 1 week of use. Really? And I don’t believe it’s just dirt buildup, as I tried scrubbing with soap and water (per Otterbox’s care recommendation) and it’s not coming off. Here’s the thing. I bought mine long after OtterBox told others they’d send them a replacement so this leads me to believe that this is an issue with the material that the rubberized sides are made of (as the back is pristine), so unfortunately I will be returning and not purchasing again as this is clearly a substandard product. And a shame too because I absolutely LOVE the color and there’s nothing else on the market like it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 30, 2022
We appreciate the candid feedback and are sorry that you've had such a disappointing experience with the Lime All Yours version of the Symmetry Series+ case. Although there are some other folks who have experienced a similar dynamic, this is not something we find to be an overreaching issue, and we have great confidence that a brand-new warranty replacement will be better able to keep your iPhone looking sharp for the long haul.
Sounds like your intention is to move in another direction, but if you change your mind and would like to give it another go, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works.
Happy Holiday Season,
OtterBox Customer Support
Sounds like your intention is to move in another direction, but if you change your mind and would like to give it another go, please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works.
Happy Holiday Season,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Love
on November 25, 2022
Posted by: kbeerainey
[This review was collected as part of a promotion.] This phone case is very sturdy and protects your phone all while being sleek. No bulk to it but still provides protection that’s amazing! It also is compatible with the MagSafe charging.
Written by a customer while visiting otterbox.com
Customer Rating
3
Bottom stretched and loose
on November 24, 2022
Posted by: Soytimoteo
I love this case and buy it for every new phone! But this year I noticed the bottom seal around the charging port is starting the get loose and saggy. The material is thinner around the charging port and now there’s a warped gap at the bottom of my case and the phone. I still recommend, but just beware.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 29, 2022
A warped and saggy Symmetry Series+ case isn't going to cut it when it comes to maximum protection and performance, and we're sorry that your most recent OtterBox is struggling so.
Fortunately, we've got a great warranty that will help get you a fresh start with a brand-new replacement that is sure to retain its secure shape for the long haul. Just send word to our handy Otters through the link below or at 1-855-688-7269, and we'll have this all cinched down in no time!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Fortunately, we've got a great warranty that will help get you a fresh start with a brand-new replacement that is sure to retain its secure shape for the long haul. Just send word to our handy Otters through the link below or at 1-855-688-7269, and we'll have this all cinched down in no time!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Very good case!
on November 21, 2022
Posted by: megohnoez
[This review was collected as part of a promotion.] The color and MagSafe ability of this case are impeccable! I wish the case was slightly less slippery, but it does have a bit of texture to help with this. I highly recommend it!
Written by a customer while visiting otterbox.com
Customer Rating
4
Love if
on November 21, 2022
Posted by: lacieah
[This review was collected as part of a promotion.] I always use otter box on my phone and I love it. It protects it most of the time. I took off a star bc the color isn’t the cutest but I think it’s great at protection.
Written by a customer while visiting otterbox.com
Customer Rating
5
Great
on November 21, 2022
Posted by: poisoncherrrry
[This review was collected as part of a promotion.] Love this case. It’s not big and bulky like other otter box cases I’ve had, especially considering I have a 14 pro max. Feel like my phone is truly protected. The lilac color is a nice bonus as well 😊
Written by a customer while visiting otterbox.com