Customer reviews from otterbox.com
OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Average customer rating
3.1
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
73
4 Stars
11
3 Stars
17
2 Stars
22
1 Star
58
40%of customers recommend this product.
(
51 out of
126)
Customer Reviews for OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Customer Rating
5
awesome as always
on December 8, 2022
Posted by: k3lsi3_8048
[This review was collected as part of a promotion.] I love otterbox. they never disappoint. this is a great slim option! i also love the clean nude shade. great neutral. i love knowing my phone is protected and still looks great!
Written by a customer while visiting otterbox.com
Customer Rating
1
Discoloration on my Case
on December 8, 2022
Posted by: Jonathan
Had the phone for about a month and my tan case started to discolored.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 9, 2022
You're not wrong to expect the Symmetry Series+ case to be able to keep your iPhone looking sharp for a lot longer than a month, and we're sorry that yours has strangely fallen on such aesthetically hard times.
Fortunately, we've got a great warranty in place that will help get you set up with a brand-new replacement that is sure to stand the cosmetic test of time. Just send word to our friendly Otters through the following link or at 1-855-688-7269, and we'll be glad to get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Fortunately, we've got a great warranty in place that will help get you set up with a brand-new replacement that is sure to stand the cosmetic test of time. Just send word to our friendly Otters through the following link or at 1-855-688-7269, and we'll be glad to get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Happy Holiday Season,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Flawless
on December 7, 2022
Posted by: stacilea
[This review was collected as part of a promotion.] If you’re a minimalist looking for a phone case that provides protection then this is the case for you! I’ve been using Otterbox cases on my iPhones on and off again since 2013 and I’ve never been disappointed in the quality. The Symmetry + Serious fits my phone flawlessly, very snug and leaves no room for dirt and dust to slip under the edges. The sleek and slim design feels comfortable in my hand, unlike many phone cases that seem bulky. Installation is quick and easy. Highly recommend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Very Dissapointed
on December 7, 2022
Posted by: par3688
I've been using Otterbox cases for almost a decade now and this is not the quality I expected. I'm already on my second replacement with this case. The first one had an issue with the volume buttons not aligning properly. I've only had the replacement for a few days and it is already discolored. I don't know if the material has changed, but it's super disappointing. I would advise getting this case only in black.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 8, 2022
Thanks for being such a longstanding Otter friend and fan—we genuinely appreciate the continued support over the past 10 years or so! We were certainly sorry to hear that you've recently had some struggles with those two Symmetry Series+ cases, and we'd definitely like to help get things back on track for another solid go of it like you'd enjoyed in the past.
Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to assist you further!
Happy Holiday Season,
OtterBox Customer Support
Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to assist you further!
Happy Holiday Season,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case!
on December 6, 2022
Posted by: imlaurax
[This review was collected as part of a promotion.] I love the color and how sturdy it is. I dropped my phone face down the other day but noticed this case has bumpers on it so it didn’t touch the screen! Only complaint is I don’t care for the feeling of hard cases
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case
on December 5, 2022
Posted by: KiaG
Durable, slim, sleek, minimal case. I prefer this new design over the previous. I’ve had the Chai brown color for a while and haven’t experienced any discoloration or stains. Then again, I’m a germaphobe so I’m constantly washing my hands throughout the day, and I don’t put my phone in my pocket while wearing jeans.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Oooooooooo
Verified Purchase:Yes
Nice box, easy to install seems durable and light weight
Written by a customer while visiting otterbox.com
Customer Rating
4
Durable but not convenient
on December 1, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] OtterBox always makes quality products and this case is no exception. It fits and protects my phone perfectly without adding unnecessary bulk. The only “cons” I have are:
1). it is a little more slippery in my hand than I personally prefer.
2) it does not work well with MagSafe chargers…even the one from OtterBox.
1). it is a little more slippery in my hand than I personally prefer.
2) it does not work well with MagSafe chargers…even the one from OtterBox.
Written by a customer while visiting otterbox.com