Customer reviews from otterbox.com
OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Average customer rating
3.1
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
73
4 Stars
11
3 Stars
17
2 Stars
22
1 Star
58
40%of customers recommend this product.
(
51 out of
126)
Customer Reviews for OtterBox - iPhone 14 Pro Max Symmetry Clear Plus Case with MagSafe - Clear: Bump & Impact Resistant - Black
Customer Rating
2
Started yellowing in less than a month
on January 21, 2023
Posted by: Sn19
I have only had the case for about 3 weeks and it’s already discolouring. I work from home and don’t leave it in sunlight at all. I shouldn’t even have to worry about that as this is supposed to be anti-yellowing. It offers good drop protection, which is the only pro.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service, January 25, 2023
We're sorry to hear about this unusual color catastrophe! Our Engineers work hard to ensure that our cases will last. We recommend removing your device from the case, and lightly washing your case with hand soap and warm water. If this doesn't do the trick, give us a ring at 1-855-688-7269 and we would be happy to get you a brand new replacement case!
Written by a customer while visiting otterbox.com
Customer Rating
1
HORRIBLE
on January 20, 2023
Posted by: Nicole
Total waste of money, I have to spend more on repairs too. My new iPhone didn’t even last a month. It only fell 3 feet and my phone is shattered!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 25, 2023
Hey there. We're so sorry to hear about your phone. Our cases are very protective in most situations, but there are some variables that can't always be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a quick call at 1-855-688-7269 with any further questions or if you'd like a new case.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Dominiqui
Verified Purchase:Yes
This Cover too slippery and pot out by itself at times for the price paid it should be better quantity
Response from otterbox.comBy OtterBox, Customer Service Team, January 25, 2023
Hi there! So sorry for any disappointment you've had with this Symmetry Series+ case. We appreciate you taking the time to share your feelings on the case materials with us, but those fit issues you mention are a bit odd. We designed this case to work congruently with this specific device, so it should be sitting nice and snug. If you could please give our Otters a buzz at 1-855-688-7269 and they'd be happy to get to the bottoms of this with you and get things rolling on a replacement case if necessary.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Beth
Verified Purchase:Yes
Great case for protection. The clear sparkle case was a little cloudy looking on the sides but a great value for the protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tmoriarty
Verified Purchase:Yes
Slim like my phone doesn’t even have a cover. I love the color and how it feels
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eileen
Verified Purchase:Yes
Absolutely love my case, it’s durable and yet still slim which is love that it’s not bulky.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Greg
Verified Purchase:Yes
Great case but the red has glitter in it. The yellow one is not as bright as shown
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hurley82
Verified Purchase:Yes
Typical high quality Otterbox that customers have come to expect from the best in the game. Appreciate the slim design and superior protection. Would buy again.
Written by a customer while visiting otterbox.com