Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Customer Rating
4
No issue with phone ,but more memory is need
on June 2, 2025
Posted by: Csmith
[This review was collected as part of a promotion.] This phone it does it's job very well with the camera pretty good and being able to stream is pretty good but one thing I do just like is that there's not enough memory in the phone to hold more apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good 👍
on June 2, 2025
Posted by: SavageKy
[This review was collected as part of a promotion.] Had it for 2 months going on 3... so far it's keeping up and doing everything I need it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The device runs slow
on June 2, 2025
Posted by: Millia
[This review was collected as part of a promotion.] I feel like the device needs some upgrades to it the phone runs slow
Value
2
Response from Samsung USBy R&R, June 10, 2025
Hi there Millia,
Thank you for taking the time to review the Galaxy A35 5G. Software updates function like essential maintenance for your phone or tablet, ensuring optimal performance and functionality. They help refine the user interface, enhance security features, and address minor glitches. When a system update is available, it’s wise to install it to maintain smooth operation. However, please note that during the update process, your device will be temporarily unavailable, and files will be inaccessible. Additionally, you won’t be able to make calls, including to emergency services.
To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Navigate to Software Update or System Updates, noting that the exact options may differ by model. Select 'Download and Install,' 'Check for system updates,' or 'Check for software updates,' depending on your carrier. If an update is available, it typically starts downloading automatically, though you may need to tap ‘Download now’ on some devices. Once the download finishes, simply follow the on-screen instructions to install the update.
For more detailed information and further troubleshooting steps, please refer to the online article titled “How to update your Galaxy phone or tablet.” Thank you for your inquiry. We truly appreciate your choice of Samsung.
How to update your Android OS | Samsung US
https://www.youtube.com/watch?v=NCRLCzoNLmI
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to review the Galaxy A35 5G. Software updates function like essential maintenance for your phone or tablet, ensuring optimal performance and functionality. They help refine the user interface, enhance security features, and address minor glitches. When a system update is available, it’s wise to install it to maintain smooth operation. However, please note that during the update process, your device will be temporarily unavailable, and files will be inaccessible. Additionally, you won’t be able to make calls, including to emergency services.
To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Navigate to Software Update or System Updates, noting that the exact options may differ by model. Select 'Download and Install,' 'Check for system updates,' or 'Check for software updates,' depending on your carrier. If an update is available, it typically starts downloading automatically, though you may need to tap ‘Download now’ on some devices. Once the download finishes, simply follow the on-screen instructions to install the update.
For more detailed information and further troubleshooting steps, please refer to the online article titled “How to update your Galaxy phone or tablet.” Thank you for your inquiry. We truly appreciate your choice of Samsung.
How to update your Android OS | Samsung US
https://www.youtube.com/watch?v=NCRLCzoNLmI
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A35!!
on June 2, 2025
Posted by: Crowley013
[This review was collected as part of a promotion.] I love my A35, it's very easy to use. Unfortunately, I don't like the updates. It messes with the way I have my phone set up. I would TOTALLY buy the A35 again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The graphics quality is awesome
on June 2, 2025
Posted by: TheePhoenix23
[This review was collected as part of a promotion.] Galaxy AI
And I use my device for videos, texts and Recording mostly because of the back cameras they are great!!
And I use my device for videos, texts and Recording mostly because of the back cameras they are great!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen, easy to use
on June 2, 2025
Posted by: Cgc6585
[This review was collected as part of a promotion.] Use it for general things. Phone calls, internet, sms. Overall a good product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera features and the east navigation
on June 2, 2025
Posted by: GroovyGirl14
[This review was collected as part of a promotion.] I use my Galaxy phone for everyday use. Nothing special. I'm extremely impressed with how easy it is to navigate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love all of the personalized features available.
on June 2, 2025
Posted by: Phone4me
[This review was collected as part of a promotion.] The new Bixby Galaxy AI is an awesome addition to this phone. I like asking it all kinds of questions and using it to set reminders.
Value
4
Written by a customer while visiting Samsung US