Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Customer Rating
4
GoOD VALUE
on July 28, 2025
Posted by: Getdek8n
[This review was collected as part of a promotion.] The only complaint I have about the device is that it's advertising. That's too deceptive, making you think that it's the real application and really you're just downloading a whole nother one other than that, the device works functions nicely durable, it's been dropped without a case more than once and still intact.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on July 28, 2025
Posted by: Orion454
[This review was collected as part of a promotion.] I love my phone. It's easy to use, understand, and comfortable in my hands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has enough memory, There are enough o
on July 28, 2025
Posted by: Yaro1284
[This review was collected as part of a promotion.] Supports all applications for work, and many games load well.
Value
3
Response from Samsung USBy R&R, July 29, 2025
Hello Yaro1284,
That’s what we love to hear! The Galaxy A35 5G is designed to be both smart and intuitive, and your review proves we’re on the right track. We hope you continue to enjoy discovering all you can do on your device. If you have any questions, please feel free to reach out. We appreciate your feedback. Let’s create the future together with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
That’s what we love to hear! The Galaxy A35 5G is designed to be both smart and intuitive, and your review proves we’re on the right track. We hope you continue to enjoy discovering all you can do on your device. If you have any questions, please feel free to reach out. We appreciate your feedback. Let’s create the future together with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 28, 2025
Posted by: Crissy
[This review was collected as part of a promotion.] From Tiktok to mobile gaming I have had this phone 3 yrs or more and have been extremely pleased with it. KEEP UP THE GOOD WORK!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliantly affordable phone!
on July 28, 2025
Posted by: SqueakerE
[This review was collected as part of a promotion.] I have always been loyal to Samsung's products, but this phone surprised me! The display is crystal clear, and offers great accessibility features for various different visual accommodations, such as an extra dim screen and eye comfort filters, which I love to use as they help me prevent screen fatigue and ocular migraines! Even without a case, the phone's exterior is durable, and the screen resists scratches and cracks. The storage is plenty enough to have plenty apps, photos, videos, and music downloaded with no dips or declines in performance. The memory works well for apps and games that tend to be more hardware and performance intensive. Galaxy AI was a nice new addition to simplify the user's experience, and definitely adds a new dimension of "interactibility" to the device. I would definitely recommend the A series phones when you're looking for a balance of affordability and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't last long
on July 28, 2025
Posted by: BattyCaves
[This review was collected as part of a promotion.] I love galaxy phones. Always have! Galaxy Ai is nice to have. I use my phone for literally everything. I play games, listen to music, watch tv/movies, use social media, browse the internet, earn cash media apps and so much more. Its nice having a water alert too. After having this phone for 9 or 10 months it started freezing. I can pull my top menu down and i can swipe the bottom 3 buttons but thats it. I cant even power my phone off when this happens. I had to let it die the first time. The next few times I was actually able to do a hard reset. Not sure why it wouldn't work the first time. The battery doesnt last as long either. The charger broke at the plug part the first week I had it. The camera doesnt like to zoom properly so im forced to use other apps to take photos then save them to my phone. Im very loyal to Samsung and have been for over 12 years so this has been a major bummer. Otherwise, I enjoy having this phone but I am ready to move on to a different galaxy or maybe just a different Samsung all together .
Value
3
Response from Samsung USBy R&R, July 30, 2025
Greetings BattyCaves,
Your feedback on your Galaxy A35 5G truly means a lot to us. This device is carefully designed to meet a variety of needs, and we’re always working to enhance our features based on your valuable insights. Feel free to explore the latest tips through Samsung Members or Settings, like checking for software updates. If you’ve been using your phone for a while, there might be an update waiting that can boost your device’s performance, help prevent app freezing, and extend your battery life. Remember, Samsung products are covered for manufacturing defects during the 12-month warranty period listed for each item. Plus, you can opt for extra protection with Samsung Care+ on eligible devices, giving you even more peace of mind and support. If you have questions about your charging port, don’t hesitate to reach out to our Samsung Support Team we’re here to help! You can also learn more about the benefits of software updates through the link below. We truly value your perspective. Designed for today, ready for tomorrow. Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback on your Galaxy A35 5G truly means a lot to us. This device is carefully designed to meet a variety of needs, and we’re always working to enhance our features based on your valuable insights. Feel free to explore the latest tips through Samsung Members or Settings, like checking for software updates. If you’ve been using your phone for a while, there might be an update waiting that can boost your device’s performance, help prevent app freezing, and extend your battery life. Remember, Samsung products are covered for manufacturing defects during the 12-month warranty period listed for each item. Plus, you can opt for extra protection with Samsung Care+ on eligible devices, giving you even more peace of mind and support. If you have questions about your charging port, don’t hesitate to reach out to our Samsung Support Team we’re here to help! You can also learn more about the benefits of software updates through the link below. We truly value your perspective. Designed for today, ready for tomorrow. Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Secret Phone features
on July 28, 2025
Posted by: Q23456
[This review was collected as part of a promotion.] The galaxy a 35 phone is so easy to navigate and figure out plus i found on tik tok plus how to keep people from listening to your conversation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No issues until last update.
on July 28, 2025
Posted by: Cin1956
[This review was collected as part of a promotion.] Do not lije the Genie now on my cell as I have to turn a Mic on & tell to turn cell off & waiting for off icon vs just turning off. Also didn't like the Google messages vs Samsung messages.
Value
4
Written by a customer while visiting Samsung US