Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Posted by: Kellmau
Verified Purchase:Yes
Camera resolution isn't great and keeps disconnecting from my wifi 6-10 times per day.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 1, 2024
Good day Kellmau,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy A35 offers a 13MP Front Camera with a 50MP Wide, 8MP Ultra-Wide, 5MP Macro Camera, 10x Digital Zoom Rear Camera. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing with your connectivity. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy A35 offers a 13MP Front Camera with a 50MP Wide, 8MP Ultra-Wide, 5MP Macro Camera, 10x Digital Zoom Rear Camera. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have the opportunity available, please take a moment to review "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing with your connectivity. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US
Posted by: TexasTech
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
Good functional phone with less cost than S series. Easily transferred all data from old phone with Smart Switch. Takes a little longer to charge than S phones. Only thing I'm concerned with is the camera's 3 lens protrude from the phone and might be subject to damage.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Morris
from Texas
Expertise:Intermediate
Verified Purchase:Yes
So far, I am enjoying the A35 5G. Easy to browse, nice colors and so many options. I am still exploring the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: George S
from Toms River, NJ
Expertise:Intermediate
Verified Purchase:Yes
A welcome replacement. Happy with speed and ease of use, plus Android 14
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SaDi
from Upper Marlboro, Maryland
Expertise:Intermediate
Verified Purchase:Yes
Callers would not hear any sounds on some calls. Also, the battery discharges very fast.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, June 26, 2024
Greetings SaDi,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Take a moment to review, "Microphone issues with Galaxy phone or tablet" when you have the opportunity available to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your audio quality. Also take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have the opportunity available. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Take a moment to review, "Microphone issues with Galaxy phone or tablet" when you have the opportunity available to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your audio quality. Also take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have the opportunity available. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: PMarr
Verified Purchase:Yes
Reliable and easy to transition from older Samsung Galaxy model
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: No Doubt Tom
from Lake Havasu City, AZ
Expertise:Intermediate
Verified Purchase:Yes
Great little phone. If you are OK with a better than "Good" photo, can wait a few milliseconds longer for results, and don't see the purpose with a screen resolution best fit for an 85 inch TV screen, this is your phone.
Written by a customer while visiting Samsung US
Posted by: Ellen
from Philadelphia,Pennsylvania.
Expertise:Intermediate
Verified Purchase:Yes
So far, I am very Happy with my Samsung Galaxy A35- 5G cell phone,I hope the cell phone will last me at least 3-5 Years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US