Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Posted by: Concha
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Satisfied with the price I paid because of the exchange but there's a problem with the phone when I called international I don't have an rings sound.
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, July 3, 2024
Hi there Concha,
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy A35. We appreciate your feedback as we continue to bring our consumers the best in functionality and design. Our goal is for our customers to feel like they are having the most ideal experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy A35. We appreciate your feedback as we continue to bring our consumers the best in functionality and design. Our goal is for our customers to feel like they are having the most ideal experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to clarify what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Peter Trenkenschuh
from Milan illinois
Expertise:Expert
Verified Purchase:Yes
Great phone, excellent support and beautiful screen for the price
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: kimm
from FL
Expertise:Intermediate
Verified Purchase:Yes
This phone does not take pictures as well as previous samsung phones. The case is also very slippery, as it is plastic and no rubber. Since I paid full price for this phone, It is what it is
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 2, 2024
Good day Kimm,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy A35, however, without having more information regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy A35, however, without having more information regarding what you may be experiencing with your camera functionality and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a35/buy/galaxy-a35-5g-128gb-unlocked-sm-a356ulvaxaa/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: JMO1
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
This phone offers great photos yet no wireless cha
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Alex
from Fl
Expertise:Expert
Verified Purchase:Yes
My song is in love. Hi is crazi with this phone's before he got A2 plus
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Kenneth
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Speed good and camera is good. I recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Natalya
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. Had to replace my 5 year old Google Pixel, and this one has all the same features and more. I am extremely happy with the purchase. Also really happy with the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric C
from Bothell, WA
Verified Purchase:Yes
This phone just what I needed for a average user like me! It's user friendly and very easy for transferring the data from my old phone. I even did it myself the first time!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US