Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Customer Rating
2
Not what you want
on July 29, 2024
Posted by: Manterrian
[This review was collected as part of a promotion.] Over priced. Literally a feels like a high end cheap phone. Screen performs terribly in the sunlight and over heats when making phone calls. I've only had my phone for a month and a half and it's already laggy and glitchy. Would be better if price better. Great quality for a government assistance phone 🤳🏿.
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Howdy Manterrian,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have the time to learn how to keep your Galaxy A35 at its optimal temperature. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Also take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have the time to learn how to keep your Galaxy A35 at its optimal temperature. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Also take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for the price!
on July 29, 2024
Posted by: MeandmyGalaxy
[This review was collected as part of a promotion.] I had all the S series galaxy phones This A series phone is right there with them. Touch speed, data, and the battery life I might say is better! The A35 5g holds a great signal! I always have service! And the pictures (camera) front and back are excellent! If you want a great phone at a great price, you won't go wrong with the Galaxy A35 5G! Taking pics and adjusting them with the "Galaxy AI" is better than photo shop! I always allow "Galaxy AI " searching with AI has great information!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone to have, Galaxy A35 5g
on July 29, 2024
Posted by: Alexis
[This review was collected as part of a promotion.] Galaxy AI
I love my phone overall. Great camera. Great features. Awesome storage. Easy to use. 10/10
I love my phone overall. Great camera. Great features. Awesome storage. Easy to use. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the way it just works.
on July 29, 2024
Posted by: Tamlyn61
[This review was collected as part of a promotion.] This is go to device. I never have to worry about functionality or that there will be some kind of glitch with either the hardware or the software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still learning how to use it!
on July 29, 2024
Posted by: Tucterry
[This review was collected as part of a promotion.] It's faster than my old phone. Pics are better. It's very big and easy to see everything. I'm over 60 and still getting used to it. So I'm still figuring it out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best affordable device
on July 29, 2024
Posted by: Pepepirindingo305
[This review was collected as part of a promotion.] This device is user friendly and very very affordable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a35 Phone
on July 29, 2024
Posted by: EdenGab
[This review was collected as part of a promotion.] I upgraded to a Samsung Galaxy A35 with 5G. This phone is amazing, & very fast with the 5G capability. The pictures that I can take with this phone are incredibly clear with great color. The battery lasts all day, so I can charge it up while I sleep, even though it is usually done charging in 20 MInutes! It is bigger than my 7 yr old phone, I kind of wish it was about a quarter of an inch smaller, so I could hold it better, I have small hands. However, I will make it work, because it is so much better than what I had. There are so many things that this phone offers, it took me two days to go through it to see what my phone could do. It has made things so much easier for me & I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and good camera!
on July 29, 2024
Posted by: Sammy25
[This review was collected as part of a promotion.] Great phone and good camera! Galaxy AI camera features work well!
Value
5
Written by a customer while visiting Samsung US