Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Customer Rating
5
Awesome phone
on August 12, 2024
Posted by: Mathematics
[This review was collected as part of a promotion.] Absolutely love this phone!! So glad to be back with samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good screen and sd card slot
on August 12, 2024
Posted by: Jorkinmybork
[This review was collected as part of a promotion.] Gets hot, battery life is quite bad, and quite slow.
Speaker during calls isn't loud enough
Couldn't recommend
Value
2
Response from Samsung USBy Social Commerce, August 13, 2024
Aloha,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Also take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. If you would like to share any other feedback with us or if you have any questions or us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Also take a look at, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. If you would like to share any other feedback with us or if you have any questions or us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy A35.
on August 12, 2024
Posted by: Estars1
[This review was collected as part of a promotion.] I have had a Galaxy A series phone for the past 4 years. Just got the Galaxy A35 and it's a phenomenal phone. Great battery life. Smooth screen. Lots of great features. If you have not tried a Galaxy A series phone get one you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on August 12, 2024
Posted by: Joey35
[This review was collected as part of a promotion.] Good features and other things.
Take good pictures.
Take good pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on August 12, 2024
Posted by: Sarinash66
[This review was collected as part of a promotion.] I really love this phone! I'm coming from Motorola and comparing them is like night and day. More security, more updates and everything. I don't use Galaxy AI because I don't understand it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Always
on August 12, 2024
Posted by: New2024
[This review was collected as part of a promotion.] I have bought many Samsung phones and tablets , will never buy any other brand . I'm a senior and this phone is very easy to use , the picture quality is awesome !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving My Galaxy!!!
on August 12, 2024
Posted by: Tiffeng0523
[This review was collected as part of a promotion.] I am loving my galaxy phone! It actually exceeded my expectations! Runs smoothly, and easy to use. One feature I really love, is how it connects to my galaxy tablet. It's like they become one. I can text and receive msgs from my phone to my tablet or vice versa! My plans is to get one of the S series. I seriously thought that I would not like Samsung again - they proved me wrong! Thanks for a great phone and tablet!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Southman
from Pompano Beach Florida
Expertise:Expert
Verified Purchase:Yes
I hope been burning samsung phone and they are making my friends with iPhones jealous because samsung samsung has great promotions I appreciate there quality thanks. A35 5g insane wow.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US