Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Customer Rating
4
Middle class! High quality!
on September 10, 2024
Posted by: MrNSane
from Tipton, Indiana
Expertise:Intermediate
I purchased this phone less then a month ago, with a great deal on savings. One thing I noticed after purchase was that there is no headphone jack. Since the phone has waterproof features then why not have wireless charging? That's my only downfall to this phone. Other then having to change or purchase a new case I would've went for the A25. If it wasn't for the deal I got, otherwise it's still a much better phone. Perfect size, great quality, and beautiful pictures/videos, both incoming and outgoing.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul S
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Probably the best budget phone I've ever had. I have only had the phone for about a month and I have yet to experience any of the UI lag or slowdown that some reviewers complain about. So far everything is positive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeff
Verified Purchase:Yes
The phone is great! I do not like the fact that it came junked out with apps that I won't use.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 9, 2024
Howdy Jeff,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy A35, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy A35, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Jeff
from United States
Expertise:Intermediate
Verified Purchase:Yes
I like Samsung products, I've always liked Samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sandybrett
Verified Purchase:Yes
The A35 is great. Moved up from an A42. Faster but everything is still there. No huge transition. One thing though is it is hard to find cases because it is so new. And the overheating is annoying.
Written by a customer while visiting Samsung US
Posted by: Maria Nava
Verified Purchase:Yes
I love Samsung products thru my father. They're good. And there are lots of things i like about it. Though nothing is perfect. There are things in this SGA35 I'm not having fun with: 1) the Off button turns off when I only meant to adjust the Volume buttons because they're too close to each other. So I always have to turn it off and log back in in the middle of my game. 2) Also, it's so difficult and awkward to do screenshots with one hand now. I have to use both hands to find the right position for it, 3) it archives emails I intended to delete and i can't locate where Archive is. With my former phone I see where Archive file was, 4) there are lots of areas where i can't read the words because of the font, even before I changed my Screensaver. Samsung fonts seemed to be unchangeable. I was wishing it changes during the updates. 5) I'm not a hard core gamer, so this phone is too big now to fit in all my pockets, even my cargo pants and fanny packs, 6) another thing is, the texting área seemed overpopulated with infos all around it, though helpful infos. But i always get lost and confused where to text in at. And maybe i still need to learn more about this new phone, that i can't seem to change the primary location's temperature to stick on front. It seemed to be predetermined. However, I like it anyway because i needed more phone space, that's all. But It's still good because I don't have to turn off and on the volume when I turn it on in early mornings to silence it when everyone's still sleeping. And I like that the weather info is automatically showing upfront and is functioning without turning my Data on since I can only afford limited data. Thank you. I just hope it won't get any more bigger than this size so we can still call it a "pocket-size" phone where it's intended to be, originally. A tablet, a laptop and a PC has their own designation, otherwise. Thank you for allowing my inputs.
Response from Samsung USBy Social Commerce, September 9, 2024
Hello Maria,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A35. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To turn the device off, press and hold Side button and Volume down button at the same time, and tap Power off. Confirm when prompted. If pressing and releasing the Side button and Volume down button to take your screenshot is difficult, try using your palm swipe to capture your screenshots instead. You can capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. Here's how: > From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. > Tap to enable this feature. For your convenience, I have included a link that contains your device manual. Feel free to get acquainted with your features and settings of your device. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A35. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To turn the device off, press and hold Side button and Volume down button at the same time, and tap Power off. Confirm when prompted. If pressing and releasing the Side button and Volume down button to take your screenshot is difficult, try using your palm swipe to capture your screenshots instead. You can capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. Here's how: > From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. > Tap to enable this feature. For your convenience, I have included a link that contains your device manual. Feel free to get acquainted with your features and settings of your device. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Best budget phone
on September 7, 2024
Posted by: SAMMYFAN4LIFE
[This review was collected as part of a promotion.] Great budget phone and also compatible with new Galaxy AI call quality is great and display is too notch
Value
4
Written by a customer while visiting Samsung US
Posted by: Nery Greenwolf
from Columbia, SC
Expertise:Expert
Verified Purchase:Yes
I swapped my Z Flip 5 with the A35. It's not as fast as I would've preferred but it works well. I absolutely love the battery in thia phone, I've been gone 2 days with one full charge. I honestly feel relieved to carry it with me everywhere without the fear of the battery running out. So far I'm loving it.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US