Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Posted by: Larry
from Jacksonville,Florida
Expertise:Intermediate
Verified Purchase:Yes
Excellent budget phone. I bought it for my mom and she loves it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lilzz
from Springfield ohio
Verified Purchase:Yes
Feels cheap for what the new price is. I had a Samsung Galaxy A32 prior to this A35. I miss the headphone jack, gorilla glass, n the side finger scan. I do not like the AI Bixby. It made me not able to turn off my phone. I'd press and hold the power button and Bixby just came on. Over n over until I turned it off. Very aggravating. I had to look up other ways to restart my phone. The only good side I've found that it's faster than the A32. That's about the only good thing I've experienced.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 19, 2024
Hey Lilzz,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A35. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To turn your Galaxy A35 off, press and hold Side button and Volume down button at the same time, and tap Power off. Confirm when prompted. To restart your device, press and hold Side button and Volume down button at the same time, and tap Restart. Confirm when prompted. For your convenience, I have included a link below that contains your device manual. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A35. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To turn your Galaxy A35 off, press and hold Side button and Volume down button at the same time, and tap Power off. Confirm when prompted. To restart your device, press and hold Side button and Volume down button at the same time, and tap Restart. Confirm when prompted. For your convenience, I have included a link below that contains your device manual. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Manramantra
Verified Purchase:Yes
With trade ins got this foe less than 200, and with all features and excellent camera
Written by a customer while visiting Samsung US
Posted by: Steve
Verified Purchase:Yes
Excellent device, especially for the price point. Feels like a much more expensive phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Features for the Price!
on September 16, 2024
Posted by: DaPhoneGuru
from Brooklyn, New York
Expertise:Expert
I’ve been using the Galaxy A35 5G for a while now, and I’m really impressed! The battery life is excellent, and the phone is super easy to use. The software is smooth, with lots of customization options, making it easy to personalize to my liking.
The camera is a standout feature for me. For a phone that’s not flagship, the image quality is fantastic—sharp, clear, and detailed. I also love how responsive the operating system is. There’s barely any lag, which is great for multitasking or using apps.
The fact that it’s water-resistant and comes with strong glass protection on the front and back is a huge plus. It feels sturdy and durable, giving me extra confidence when I’m out and about. Overall, an amazing phone for the price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CAMMOOSEGMA
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This phone has great clarity, useful apps, adequate memory for my needs and a great camera! Lost a star for NO WIRELESS CHARGING. Why????I heavily relied on wireless charging for my last phone (the S9) and now those chargers are useless.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kathy
from USA
Expertise:Intermediate
Verified Purchase:Yes
This phone suits my purposes just fine and it is unlocked for all the networks because any other phone you buy is unlocked to the network you bought it from and their software. I scaled down from the S series because of cost and this suits my needs well. Sure, it may be slower when opening apps in comparison but at times it is hardly noticeable. The camera is fine as well not the same as my S21 but it is fine. This definitely is the more economical way to go. I can justify the cost for this A series but not the S series. You can't go wrong with the A35.
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Ajko
from CA
Expertise:Intermediate
Verified Purchase:Yes
No charger in the box!. My old Samsung charger wires are frayed. My non-specific charger gets really hot when plugged into this A35. Samsung should have specified that in the specs.
No, I would not recommend this to a friend.
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Greetings Ajko,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As noted in, "What's In The Box," your Galaxy A35 box includes: 1. Galaxy A35 5G, 2. Data Cable, 3. Ejection Pin. Wall chargers are sold separately. Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may not be covered under warranty and may cause damage. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A35. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As noted in, "What's In The Box," your Galaxy A35 box includes: 1. Galaxy A35 5G, 2. Data Cable, 3. Ejection Pin. Wall chargers are sold separately. Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may not be covered under warranty and may cause damage. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. If you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US