Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Posted by: J Gray
Expertise:Beginner
Verified Purchase:Yes
I am pleasantly surprised at how much this phone has to offer! So far it's user friendly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniela
Verified Purchase:Yes
Love my new A35 5G phone. Traded it in with my old phone and got a big credit!
So happy about the 128 GB storage.
The camera takes great pictures!
So happy about the 128 GB storage.
The camera takes great pictures!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Clip
Verified Purchase:Yes
The A35 5g is a nice phone. My daughter likes the color. It was a good choice for upgrade over her A14 5g. The phone is better built and much faster. The screen is clear and has true colors.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Another great phone from Samsung with more of everything good than our previous model. We had the Galaxy J-7 previously and we both loved the compact size, which is the only thing that we preferred about it over the A35 5G. Great new screen.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: House
from Arizona
Verified Purchase:Yes
The phone is very light and easy to hold. I love samsung phones and that was my easy choice, I then started researching and came across this phone and liked what I found. Purchased it and when I received it I instantly fell in love. I have had it now for two weeks and I'm still really happy with my choice. It very easy to maneuver. If I had to do over I would definitely buy this phone again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Overpriced & low quality
on November 23, 2024
Posted by: Ratbuh
Bought this many moons ago still paying for it on installment but all I've experienced so far were nothing but problems, drop lines, frequent disconnection from the router and fast battery drain. Badly needs improvement.
Response from Samsung USBy Social Commerce, November 25, 2024
Howdy Ratbuh,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Take a moment to review, "Dropped calls on a Samsung phone to help resolve what you have described to be experiencing with your device. Also take a look at, "Galaxy phone or tablet Wi-Fi connection issues," "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to conduct some troubleshooting steps on your device. Let us know if you have any questions for us after reviewing the resources provided or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A35. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Take a moment to review, "Dropped calls on a Samsung phone to help resolve what you have described to be experiencing with your device. Also take a look at, "Galaxy phone or tablet Wi-Fi connection issues," "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to conduct some troubleshooting steps on your device. Let us know if you have any questions for us after reviewing the resources provided or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
Written by a customer while visiting Samsung US
Posted by: Joseph
from Portland OR.
Expertise:Expert
Verified Purchase:Yes
Great product. Love my new phone. I recommend to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 18, 2024
Posted by: Geegee
[This review was collected as part of a promotion.] I switched from a Galaxy A53 to this Galaxy A35 5G. I will say, I am much happier with the Galaxy A35 5G. Galaxy AI helps me get through the days. It is great for busy parents! I can easily save all of my appointments. I enjoy playing games on my A35 5G, as well. They play perfectly and I never have issues of them lagging or running slow. I highly recommend the Galaxy A35 5G!
Value
5
Written by a customer while visiting Samsung US