Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Average customer rating
4.6
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
1,109
4 Stars
331
3 Stars
82
2 Stars
26
1 Star
8
88%of customers recommend this product.
(
157 out of
179)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A35 5G 128GB (Unlocked) - Awesome Lilac
Posted by: Lukas BG
Expertise:Intermediate
Verified Purchase:Yes
Was a gift to my mother she loves the upgrade of a new phone. Until now is working well.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Clip
from PA
Expertise:Expert
Verified Purchase:Yes
Nice phone with sd card slot. One of only ones with sd card capability
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Bev G
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Most thing are good, but taking some getting used to. There are a lot of built-in apps and notifications that I don't want, but it is hard to successfully turn them off or manage them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Christina Kouka
from Athens, Greece
Expertise:Expert
Verified Purchase:Yes
Fantastic phone, very pleased, better than expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ishfaq
Verified Purchase:Yes
Everything is good but I would be better if it had 256 gb ram
Written by a customer while visiting Samsung US
Posted by: Zibby
Expertise:Expert
Verified Purchase:Yes
Love my new phone from the resolution to the speed it's awesome.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Calvin
from San Francisco
Expertise:Expert
Verified Purchase:Yes
My A52 is run better than this phone, and after 2 months, gps location signal start have finding problem
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, December 12, 2024
Good day, Calvin,
Thank you for taking the time to share your experience with your Galaxy A35 5G. The A35 is truly impressive, both in design and functionality. It beautifully combines simplicity with enjoyment. The iconic design features a linear camera layout, an elegant glass back, and a flat side frame, providing a sleek look and feel.
We strive to ensure our phones deliver great connectivity to your network. If you're experiencing delays with your phone’s GPS signal, there are several possible reasons, such as communication failures with satellites. I have a helpful article that I will link for you, which offers many tips and tricks for improving your phone's GPS signal.
Additionally, we encourage you to reach out to one of our dedicated members on the Samsung Support Team at 1-800-SAMSUNG. You can contact us via phone or chat. Our team is always ready to assist you and provide world-class service. We look forward to hearing from you.
Once again, thank you for reaching out, and thank you for being an essential part of Samsung.
Galaxy phone or tablet's GPS signal is lost
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A35 5G. The A35 is truly impressive, both in design and functionality. It beautifully combines simplicity with enjoyment. The iconic design features a linear camera layout, an elegant glass back, and a flat side frame, providing a sleek look and feel.
We strive to ensure our phones deliver great connectivity to your network. If you're experiencing delays with your phone’s GPS signal, there are several possible reasons, such as communication failures with satellites. I have a helpful article that I will link for you, which offers many tips and tricks for improving your phone's GPS signal.
Additionally, we encourage you to reach out to one of our dedicated members on the Samsung Support Team at 1-800-SAMSUNG. You can contact us via phone or chat. Our team is always ready to assist you and provide world-class service. We look forward to hearing from you.
Once again, thank you for reaching out, and thank you for being an essential part of Samsung.
Galaxy phone or tablet's GPS signal is lost
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Vrajesh
from NY
Expertise:Intermediate
Verified Purchase:Yes
Phone is very laggy and not reliable. Not at all preferably.
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R, December 12, 2024
Hi Vrajesh,
Thank you for reaching out and sharing your experience with your Galaxy A35 5G phone. We appreciate hearing from our customers, as it helps us learn how to improve and continue delivering the quality products you expect from Samsung. The Galaxy A35 is one of our top performers and is favored by many in our fan base.
If you are experiencing slowness or lag with your phone, I recommend performing a soft reboot. Additionally, check any recently downloaded applications or apps running in the background, as they may be using a significant amount of your phone's processing power.
We have partnered with uBreakiFix, which has over 600 locations in the US. They offer walk-in options and free diagnostics if you would like someone to examine your device.
As always, we are here to assist you with troubleshooting steps through our dedicated Samsung Support Team, either via phone or chat. I am also providing a resource for you to review at your convenience that discusses how to prevent your phone from slowing down.
We appreciate you reaching out, and thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
Samsung | uBreakiFix
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A35 5G phone. We appreciate hearing from our customers, as it helps us learn how to improve and continue delivering the quality products you expect from Samsung. The Galaxy A35 is one of our top performers and is favored by many in our fan base.
If you are experiencing slowness or lag with your phone, I recommend performing a soft reboot. Additionally, check any recently downloaded applications or apps running in the background, as they may be using a significant amount of your phone's processing power.
We have partnered with uBreakiFix, which has over 600 locations in the US. They offer walk-in options and free diagnostics if you would like someone to examine your device.
As always, we are here to assist you with troubleshooting steps through our dedicated Samsung Support Team, either via phone or chat. I am also providing a resource for you to review at your convenience that discusses how to prevent your phone from slowing down.
We appreciate you reaching out, and thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
Samsung | uBreakiFix
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US