Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Blue
Average customer rating
4.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
30
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
27 out of
27)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Blue
Posted by: TXAus
from TX
Expertise:Expert
Verified Purchase:Yes
Great phone, nice display and great sound. Feels good in hand with square frame.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam T
Expertise:Intermediate
Verified Purchase:Yes
Really like Samsung phones and very pleased with my latest. Fast response, good storage and great pictures.
Features
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone
on November 29, 2024
Posted by: TNeal
from Atlanta, GA
Expertise:Intermediate
I just recently upgraded to the S24 FE from an S9 I've happily had for many years. So far, I like the S24 FE and am grateful to see that a lot of the features I am familiar with are still present. Performance has been good so no complaints there. The phone is slightly larger than what I was expecting making it a little but heaver, but I'll get used to that.
Some downsides of this phone for me are the loss of the headphone jack which I use almost everyday. I've purchased wireless earbuds in the past but still prefer wired headphones. I've had to purchase a separate adapter so that I can use my headphones. Also, I loved using the Always on Display (AOD). Unfortunately, for the S24 FE, this model does not allow for the screen to be manually brightened or darkend. I've heard that I can install some 3rd party app to do that but I should have the option to do that from the phone settings. Not sure what the rationale was for removing the ability to do that. Now, it automatically adjusts to the light which annoys me to no end. So, sadly, I am no longer using the feature as the display is just too dim for me in certain types of light.
Would have also been nice for a charger to come with the phone and not just the cable. I also charge my phone in the car so the usb-c to usb-c cable included with the phone is also a bit of a drawback. Luckily, I am still able to use the same charger and usb cable from my S9. And while I get that all of these cables and chargers can be purchased separately these costs start to add up...
Overall, all things considered, so far I'm happy with the purchase.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there TNeal, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear you are overall pleased with the features of your new phone, and we would love nothing more than to help you maximize your experience with your device. You absolutely can manually adjust the brightness of your display by using the notification panel that has a brightness scale you can turn up or down to your preferences. We have provided a link to the full device manual that will help you adjust the settings to your device to align to your preferences and needs. We have also shared a link to the Samsung Support Team to help you one on one if you have any questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Sales
on November 19, 2024
Posted by: Anonymous
Good 👍 to icche to dada vayer Sathe good job on your own and thank
Written by a customer while visiting Samsung US
Customer Rating
5
Nice size
on October 24, 2024
Posted by: Meme
Just purchasing it. I need a new phone a nd I like the new Samsung .
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on October 7, 2024
Posted by: Leora
I've had this phone for a few days now and I love it! I upgraded from the S20 FE, and this feels so new and sleek. The camera is phenomenal, and the fingerprint works everytime. Will update if I encounter any issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US