Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Great product all the way around the board
on August 21, 2023
Posted by: Alwaysamsung
[This review was collected as part of a promotion.] Samsung is everything and more has everything you need for anything you throw at it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very innovative. I trade my iphone in no regrets.
on August 21, 2023
Posted by: Jaspion
[This review was collected as part of a promotion.] I use for work,gaming,entertainment very satisfying.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone you can buy
on August 21, 2023
Posted by: Scubasteve
[This review was collected as part of a promotion.] The open screen is a must for reviewing blueprints or completing many tasks at work or on the go
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone with excellent features
on August 21, 2023
Posted by: AmazonChopper
[This review was collected as part of a promotion.] I bought this phone for work It has plenty of backup into the cloud And it looks very professional And the performance is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much better then the fold 4
on August 21, 2023
Posted by: Thesupsofkrypton
[This review was collected as part of a promotion.] The new hinge makes a big difference. It feels like a less bulky phone now!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features and Screen
on August 21, 2023
Posted by: Naleisa
[This review was collected as part of a promotion.] Though I'm still learning to use my Fold 5, it has exceeded my expectations in every way. The external screen is perfect for messaging and quickly changing music, while the internal screen is amazing for games, videos, and multitasking. This is my first foray into the Fold series and I don't see myself going back to a non foldable phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the look
on August 21, 2023
Posted by: Zilluh
[This review was collected as part of a promotion.] This is my favorite phone I've had. Love the over quality of use. Will definitely enjoy this phone in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From the note 20 ultra it's worth the upgrade
on August 21, 2023
Posted by: Loafglenn
[This review was collected as part of a promotion.] I upgrade to the fold 5 after my trusty note 20 ultra cracked the front screen and the repair cost just as much as a newish device.
I am upset that there's no SD memory card support on the fold 5 but the 512gb storage is good enough so far.
I see that outer screen is smaller than the n20u but the inner screen makes up for that. I got the case with spen and it works great but only on the inner screen and it doesn't have the Bluetooth connectivity like the n20u where you could use the spen to take pictures remotely.
So far the battery life and processing power the fold5 has last me a whole day as a self proclaimed power user. I get about a good 12hour+ screen on time mixed between the inner and outer display. I take it off the charger to head to work around 6am and I don't see my self charging it constantly like the n20u.
The inner screen allows me to use the split screen apps as if they were full size on a regular phone. One app on either side.
There's a few things that I'm still trying to customize to my muscle memory but I'm working on it.
I noticed that some apps don't work on the inner screen as the inner screen puts them in a tablet like mode. Such as Amazon shows up with borders on the sides and some apps just shut down saying that they're not compatible until I only use them on the outer screen.
The cameras are OK. They're not the ultra flagship super grand quality but they work and make acceptable pictures.
This being my first foldable I do get looks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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