Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,905 Reviews)
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Everything
on August 29, 2023
Posted by: sissyrose
[This review was collected as part of a promotion.] It is perfect for any yser better then a. I phone the picture is perfect takes good video gaming is better then an iPhone I love the touch screen it's perfect product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
improved experience
on August 29, 2023
Posted by: Hrod1176
[This review was collected as part of a promotion.] The Samsung Fold 5 represents a significant leap forward in foldable smartphone technology, pushing the boundaries of innovation and practicality. With its refined design, impressive performance, and enhanced user experience, the Fold 5 showcases Samsung's commitment to delivering cutting-edge devices.
One of the standout features of the Fold 5 is its stunning 7.2-inch Dynamic AMOLED foldable display. The screen offers vibrant colors, deep blacks, and excellent contrast, making it a joy to use for multimedia consumption, productivity, and more. The increased screen real estate provides a tablet-like experience while maintaining the portability of a smartphone.
Samsung's attention to detail is evident in the build quality of the Fold 5. The device feels solid and well-constructed, with hinges that offer a satisfying smoothness and durability. The folding mechanism is refined to minimize creases, ensuring a premium experience each time the device is unfolded.
Under the hood, the Fold 5 is powered by a state-of-the-art processor that delivers impressive speed and responsiveness. Multitasking is a breeze, thanks to the enhanced split-screen functionality that takes full advantage of the foldable display. Switching between apps and tasks is seamless, offering a level of productivity that's hard to achieve on traditional smartphones.
The camera system on the Fold 5 is equally impressive. With a combination of high-quality sensors and advanced software, it captures sharp and vib
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device with amazing capabilities
on August 29, 2023
Posted by: Maverick
[This review was collected as part of a promotion.] My first foldable, was skeptical but it is just amazing. The UI is way better than I expected it to be. Imagination is the limit for customization with this UI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite foldable to date
on August 29, 2023
Posted by: Jaycyn
[This review was collected as part of a promotion.] One of my favorite devices of all time watching videos taking in Content on the small screen has been great and such a better experience when using the in. Er full screen it's like having a mini tablet I love it I recommend this device to anyone that wants a foldable it's great gaming on this thing is snappy and fun and battery life lasts pretty well after first couple days of learning
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on August 29, 2023
Posted by: LilLast621
[This review was collected as part of a promotion.] Great upgrade over the 4. Even though most would say it's minimal, the changes make a big difference. It's slimmer and has a lighter feel in hand. I love that there's no more uneven gap. Great camera and battery life is improved too with the more efficient chip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've used
on August 28, 2023
Posted by: Hexokinase
[This review was collected as part of a promotion.] I take a bunch of digital notes, and this phone has been brilliant for accessing them later to review
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This devise helps keep my screen save
on August 28, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it gor gaming and for doing dashing I also use it for social media
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
That pen does not work on the front side of phone
on August 28, 2023
Posted by: Toni65
[This review was collected as part of a promotion.] Its battery get discharge very fast, the spen it does not work on the front side of the plus you have to buy the spen.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 30, 2023
Howdy Toni65,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With a long-lasting battery, you can give your Galaxy Z Fold5 all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. The Galaxy Z Fold5 has a 4,400 mAh battery that allows you to listen up to 73 hours and/or watch up to 21 hours. The S Pen Fold Edition and/or S Pen Pro, which is compatible with your device, is indeed sold separately and is compatible only with main display. Although your device is equipped with an adaptive battery that will get better as it learns your usage patterns, I have included a few links to articles that will help you maximize your battery life. Be sure to check those out when you have the available time. Feel free to reach out to Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With a long-lasting battery, you can give your Galaxy Z Fold5 all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. The Galaxy Z Fold5 has a 4,400 mAh battery that allows you to listen up to 73 hours and/or watch up to 21 hours. The S Pen Fold Edition and/or S Pen Pro, which is compatible with your device, is indeed sold separately and is compatible only with main display. Although your device is equipped with an adaptive battery that will get better as it learns your usage patterns, I have included a few links to articles that will help you maximize your battery life. Be sure to check those out when you have the available time. Feel free to reach out to Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you would like assistance with troubleshooting your Galaxy devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US