Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Samsung z fold 5 review
on September 9, 2023
Posted by: redG77
[This review was collected as part of a promotion.] I love samwung device and appliance, everything is connected from my phone upt my samsung appliance. It makes my life easy. With my samsung zfold.5 i can do everything i dont need to bring another tablet or laptop. I love the features of i go small screen upto widescreen. And with split screen i can multitask. I onlt need one device to travel. Its so fast i can play my favorite games and watch movie streaming. The camera is superb nothing. Two tumbs up and recommend even you are not tech savy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A highly polished product
on September 9, 2023
Posted by: Tusker
[This review was collected as part of a promotion.] Samsung has been making incremental upgrades to the Flip series for years. After 5 iterations, the Flip 5 is a super polished phone that just works. Really high performance and great battery life. Even after several weeks, the "ridge" in the middle of the screen is significantly less noticeable than the Flip 3 I came from. The new front screen is super useful now and should get even better as they add more compatible apps. I really like the practicality of flip phones in general. Takes up so little space in your pocket but you still get the full screen when you unfold it. An under rated feature is the hardware fingerprint sensor. I wish more phones had this. Unlocking the phone is instantaneous. So much better and faster than under-display fingerprint sensors. I joined the flip side two years ago and I don't see myself going to another type of device anytime soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good product
on September 9, 2023
Posted by: Scarfce
[This review was collected as part of a promotion.] Good product.
I wished I knew that this device doesn't come with the stylus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new model
on September 9, 2023
Posted by: Kayseethree
[This review was collected as part of a promotion.] This phone closes flat and has a viewable screen in daylight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Foldable Marvel of Innovation
on September 9, 2023
Posted by: Micheal
[This review was collected as part of a promotion.] The Galaxy Z Fold 5 is a true masterpiece of technological advancement. Samsung has once again pushed the boundaries of what's possible in the world of smartphones. The device retains the elegant and durable build quality we've come to expect from the Galaxy Fold series. The refined design is both striking and functional, with a larger cover display that makes one-handed use more convenient than ever. When unfolded, the tablet-like experience is immersive, making it perfect for productivity and media consumption. The inner foldable display is a true standout feature. The Dynamic AMOLED panel is brighter and more vibrant than ever, with support that ensures breathtaking visuals. The improved crease management and reduced bezels contribute to a more seamless viewing experience. The camera setup is versatile, with a triple-lens system that captures sharp and vibrant photos in various lighting conditions. Selfie enthusiasts will appreciate the cover display's selfie capabilities, eliminating the need to unfold the phone for quick snapshots. Despite its compact form factor, the battery life is impressive. The dual-cell battery ensures all-day usage, even with heavy multitasking and media consumption. Fast charging and wireless charging options are available to keep you connected without interruptions. Samsung's One UI, optimized for the foldable form factor, enhances the user experience. The Galaxy Z Fold 5 is a testament to Samsung's commitment to innovation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has some great features.
on September 9, 2023
Posted by: Bigscoot338
[This review was collected as part of a promotion.] So far so good had a great experience with the flip. Just wished that I can take a selfie on the outside screen. When it is open other than that, it's a great phone. Have no problems with it and also wishing they. Maybe you can come up with some way. That I can protect the Inner screen when it's open just as suggested.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The front screen way too small
on September 9, 2023
Posted by: jorge1
[This review was collected as part of a promotion.] The concept is great, having a phone in a tablet is great, but on the z fold the screen is way too small, Personally I think is useless, and that's the reason way I decided to returned the phone, I would say that the front screen is more for like a kid with small hands
Value
1 out of 5
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hey there Jorge1, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is crucial to us as we work towards innovation and the ability to provide the best possible experience to all of our customers with their chosen device. We hope you will reach out to us in the future if you have any questions or further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade from Fold 4
on September 9, 2023
Posted by: JamesZ
[This review was collected as part of a promotion.] I have used Fold 4 for a long time. I upgrade to Fold 5 recently. Never regret. The new Fold 5 is lighter and brighter.. The new designed hinge works perfectly without any gaps. It looks premium and feels very comfortable in hand. In my opinion the quality of the phone is much better than iPhone 14 Pro Max. I highly recommend the Fold 5 to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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