Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
I will never go back
on October 1, 2023
Posted by: Skip
Best decision I ever made. (1) Being water resistant - I can take it into the sauna at the gym or sit with a hot cup of steaming coffee while taking a nice long hot shower in the morning to wake me up. (2) The ability to have 2 or 3 apps open at the same time is a game changer. For example, I may have a training program open on one side of the screen and my note-taking app on the other side. As I read or watch a video or listen to a podcast, I can take notes on the material. (3) Then, for example, I can open up email and respond to a client or colleague at the same time. (4) I travel a lot. The main screen has eliminated my need to take my laptop wherever I go. Sure, if I have to create a presentation or do anything with graphics, it's not big enough. Same with a large spreadsheet. But for just about everything else, I can manage quite well. (5) I, too, wish the S pen worked on the front screen. What I have learned to do is this - I just use voice-to-text (VTT) for my messages. Using the Google keyboard makes the voice-to-text about 90% accurate. The Samsung keyboard VTT is about 75% accurate. I will dictate, then when I have the chance, I open up the "big screen," and make the quick corrections, and send it off. This phone has leveraged my productivity, and I will never go back. I believe the key is this - this phone (miniature computer) is built for productivity. It's for people who need to do a lot of work fast. It's built for the niche of people who need something in their hand all day to get work done. It's not for people who just want a good smartphone. The regular Samsung phones are great for that niche.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
picture is good and i will always recommend to fri
on September 28, 2023
Posted by: ChiefNonsey
[This review was collected as part of a promotion.] everything so perfect including the picture is good and i will always recommend to friends and families including colleagues at work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone!
on September 25, 2023
Posted by: jaydub29
[This review was collected as part of a promotion.] What an amazing phone. Great for productivity! Having the big screen to open up to just makes the experience much better. I would recommend this phone for sure.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
could be better
on September 25, 2023
Posted by: dbman
It should have come with a Pen and charger.
I would love to see a Galaxy Z Ultra Fold 5, where the screen is as big as a Samsung Note
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have the best software
on September 24, 2023
Posted by: Andeeze07
[This review was collected as part of a promotion.] I use my phone for all my gaming business use and taking great pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"GOODBYE APPLE, HELLO SAMSUNG"
on September 24, 2023
Posted by: EllisenterprisesOwner
[This review was collected as part of a promotion.] I had reservations switching from iPhone after all these years. I couldn't resist the z fold. Now I wish I did it sooner.
Not only is this phone amazing in everything I can do with it, Samsung had features and programs that have saved me money and I never knew they had them.
It's like having a small TV in your pocket for movies. Gaming is transformed and when it comes to a portable office..... Forget it! I literally do not need my laptop anymore.
If you are an apple person then make the switch, you won't regret it.!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device
on September 24, 2023
Posted by: Unodep123
[This review was collected as part of a promotion.] School, homework, watch movies
The highest quality of screen I've ever seen, the frains per second its incredible.
Is really comfortable when I do asignaments at school, homework and I love how does it feels to have a computer screen and a phones at the same one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek Design
on September 24, 2023
Posted by: ZFOLDUser
[This review was collected as part of a promotion.] You may expect a foldable to be bulky and unfinished. But the fold 5 has a sleek design, it's very handy and easily pocketable. You don't even notice that it is a foldable.
The front screen is so bright that can be used as a regular phone.
Transition of apps between front and main screen is seamless. Even during a video chat you can seamlessly switch to the bigger main screen.
The only con I can think of is that the crease is still visible but not a big deal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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