Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
First experience in this market
on November 6, 2023
Posted by: WolfRoms
[This review was collected as part of a promotion.] Coming from the Google pixel 7pro this was a big leap. Coming back to the ecosystem with the z fold 5 has been amazing. The bigger inner screen has helped with my eyesight. The battery lasts me over a full day without needing to charge. Only downside I have is the lack of an S-pen included. Unless you buy the s-pen case or just the s pen separately you won't have it. Although I find myself not really reaching for it very often. The build quality was something I was afraid of, being a folding phone and what not, I find it very sturdy and rigid. If your looking for a new tablet style device the z fold 5 is what your looking for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect
on November 6, 2023
Posted by: Jackie
[This review was collected as part of a promotion.] I just wish that the front screen was the size of a normal phone and it had spen built into the phone like the ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than ever! Samsung Galaxy z fold 5
on November 6, 2023
Posted by: TheRaptorWrangler
[This review was collected as part of a promotion.] I am a YouTuber, but I do review these phones honestly and the Galaxy Z Fold 5 is so awsome! I love using the Coverscreen Preview when taking a picture of people, because they don't have to wonder what they look like.
I use modes and routines to silence my phone by double pressing volume down key. I also use splitscreen a ton and it really is mindblowimg how useful it is. (You don't really know until you try.)
So many other features with Samsung Z Fold 5 and this phone truly does EVERYTHING.
Value
5 out of 5
5
(click to see the video)
User submitted video
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold 5.
on November 6, 2023
Posted by: KingG20
[This review was collected as part of a promotion.] So far great phone, only 4 stars because not many new features from previous years
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's not the fold it's the screen
on November 6, 2023
Posted by: Grezwal
[This review was collected as part of a promotion.] I got my fold 5 a few days ago and so far so good. The most striking thing about this phone isn't the folding feature it's the outside phone screen. It's been a long time since I used a small phone screen and switching to the fold 5 gave me some serious nostalgia just from the front screen. I can do everything I need that involves social media and texting on the out screen and unfold when I want to read,watch a movie, or scroll through reddit.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All you need and beyond
on November 6, 2023
Posted by: Masterangelinla
[This review was collected as part of a promotion.] I use my phone from watching TV lookin up addresses trip planing shopping news my smartthings helps me connect my locks lights and much more . I can move from my important things and my not so important .the camera alows me to take post and edit with just one application. As a diabetic I can keep my self organized and in control of my diet exercise and I can use my favorite applications to manage my sugar and be on top of my helth .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Graphics are super cool
on November 6, 2023
Posted by: JonBlake08
[This review was collected as part of a promotion.] This phone is awesome it's a phone and a tablet all in one this will be all you definitely need if you have both phone an tablet, This will fix that.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 6, 2023
Hey there JonBlake08, thank you for sharing your thoughts on your Samsung Galaxy Z Fold5. We are so happy to hear you are enjoying the amazing features and functionality of your new device. If you haven't done so already, we recommend taking a look at some of the fun videos on our YouTube channel that highlight some of the multi-tasking capabilities and other unique features of your device. We have shared a link to the Samsung Support Team if you have questions or would like any assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still the Best So Far
on November 6, 2023
Posted by: isaacandy
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold5 is a cutting-edge smartphone that seamlessly blends the functionality of a smartphone with the expansive capabilities of a tablet. It features a remarkable 7.6-inch Dynamic AMOLED 2X display that unfolds to reveal a breathtaking cinematic experience. The Galaxy Z Fold5's Flex Mode allows for hands-free video calls, note-taking, and multitasking with multiple apps open simultaneously. Its advanced camera system captures stunning images and videos in any lighting condition. The Galaxy Z Fold5 also integrates with the S Pen Fold Edition, transforming your smartphone into a digital canvas for precise writing and drawing. A range of accessories, including the S Pen Fold Edition, Slim S Pen Case, Galaxy Z Fold5 Flip Cover, and Galaxy Z Fold5 Leather Cover, enhance your mobile experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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