Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Head turner
on November 7, 2023
Posted by: Jackson
[This review was collected as part of a promotion.] I love using my gold five to watch YouTube videos while doing crafts and other informative things and I folded up so I can have it facing to me as if it was a reverse voting laptop and it's just so unique and so engineeringly amazing. Obviously not a word but should be just for the super effect of it being a word that pertains to its amazingness of engineering feats.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great multifunction device
on November 7, 2023
Posted by: Rtw8131
[This review was collected as part of a promotion.] Just got this phone 2 weeks ago and so far I've really enjoyed using it I love the outer screen for it being super compact and the inner screen for being super large and having the ability to have multiple apps open at once. It's truly a 1 of a kind experience you can't get from any other phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderfull camera
on November 7, 2023
Posted by: NabylAg
[This review was collected as part of a promotion.] It stil have some work on screen quality .. 120hrz need or more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is has the best everything!
on November 7, 2023
Posted by: Bek1991
[This review was collected as part of a promotion.] I use this phone of mine to do pretty much everything, watch movies, stream Netflix and Hulu, play games, my children play their games, and I use it as my person cell phone. This is the best phone I have ever had. If you are thinking of getting one or trying to choose a new phone you should definitely go with this one 100%!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone!
on November 7, 2023
Posted by: NightmareJunky
[This review was collected as part of a promotion.] The phone is incredible! The only glad is that it doesn't come with an s pen. You have to purchase one separately or use an old one you may have.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone was the best I've ever had ...
on November 6, 2023
Posted by: Mina707
[This review was collected as part of a promotion.] I used mine for EVERYTHING and never had one issue .This phone had no connection issues which I had with all previous phones amazing phone. I used it for classes online,it was the best one in my life until I went to open my phone one day and the full screen was all jacked up...
I honestly cried because this phone was my baby...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone by Samsung!
on November 6, 2023
Posted by: manphillip
[This review was collected as part of a promotion.] I never thought that I would be using a foldable phone; however, here I am using this phone on a daily basis. The amazing thing is that the phone is able to keep up with my use as I get an average of 12 hours per day and sometimes even 16 hours.
Let me start by saying that the outer display is crisp and the inner display is where the magic is shown. The amazing clarity of the inner display is best utilized by lowering the lights and power up a movie. Netflix, Hulu, Disney+ or Amazon prime are shown in a great detail and high resolution.
Over all amazing phone and powerful workhorse.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Well polished, but still room for improvement!
on November 6, 2023
Posted by: Gentleman88
[This review was collected as part of a promotion.] I have owned my Z Fold 5 since launch. I pre-ordered it along with the watch classic 6, and a pair of buds pro 2. I did not own the Z Fold 4, but I did own the Z Fold 3. From the 3 to the 5, there is a noticeable difference in attention to detail. The Z Fold 5 is an improvement in precision. It looks and feels of quality. From the quality of the display to the fullness of the speakers. Even battery life has significantly improved. You also get a sense of security with the IPX8 rating. For someone like myself that works in apartment maintenance. Having an IP rating is a must. Yet, the improvements did not stop with the device. No. Even the accessories available for this device have improved, and have made using the Z Fold 5 that much more enjoyable. I purchased the S-Pen case, the leather case, and the strap & stand case. All of which has completed my package, and created a full & enjoyable experience using the Z Fold 5. I have a case for every scenario I could think of. All of which also offers added durability and protection to my investment. The only downside I have with this device is the narrow design of the outer display. If doesn't feel very practical to use for most tasks unfortunately. Samsung would benefit tremendously from widening that outer display. I have hope Samsung will do so in a later iteration of this device. Until then, I would recommend the Z Fold 5 to anyone looking for a polished foldable device. Same goes for the Z Flip 5. Both are top-tier devices.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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