Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Love this phone
on November 12, 2023
Posted by: trainee117
[This review was collected as part of a promotion.] I absolutely love the Fold 5. It'd be nice if the cover screen were a little bit wider, but it's still big enough to be usable and not cause problems. It's better unfolded though of course, making it more like a small tablet than a phone.
Other than the obvious things like video content or games, I've started to read comics/manga more because they're much easier to read / better with the bigger screen. I find I'm reading books more on the Fold than my e-book. The screens are about the same size, and with the "extra dim" setting it's not too hard on the eyes even in bed.
I admit I was worried about it being potentially being fragile at first, but after owning it for a few months I feel pretty comfortable with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The product could be better
on November 12, 2023
Posted by: Mizzwax
[This review was collected as part of a promotion.] The phone is nice but it was extremely heavy. The phone screen is to small for liking with the phone closed. Way to big open. The phone itself has amazing operating system. I personally didn't care for the divine so I returned the phone. The S23 Ultra is the exact same phone. Just a different design so for me it was all about preference.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome and it looks beautiful
on November 12, 2023
Posted by: Paulywally
[This review was collected as part of a promotion.] I used this product for all of my activity and all of my apps. It works seamlessly and it has a beautiful display. It's a very sterny product and has built very well. And I do not think that it will break over time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This changes your game
on November 12, 2023
Posted by: Jessicad
[This review was collected as part of a promotion.] I have a very busy life. To keep said life organized I needed something fast, easily modified to personal use, capture images in a split second, and that I can depend on. This phone for the past 4 months has not failed at merely 1 hope, expectation, integrated technology to keep complete up with not only my own, but my children's schedules as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is so great
on November 12, 2023
Posted by: Dragonplayer
[This review was collected as part of a promotion.] It makes my gaming experience more fun. This is the best gadget I ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my z fold 5
on November 12, 2023
Posted by: ChicaSexy
[This review was collected as part of a promotion.] I was a diehard note user until I decided to try the z fold. It's a useful and functional tool, I use it for personal, work and business. The split screen is useful and the screen is so large when unfolded. I recommend this phone as it's very easy to operate and has awesome features. I receive emails letting me know about new features that are available on a recent update. I find this information very useful. As always Samsung is my preferred brand of cellphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this is a grateful device
on November 12, 2023
Posted by: abuaymen
[This review was collected as part of a promotion.] This device is very powerful I like it so much
I use it a lot it is very good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Android experience
on November 11, 2023
Posted by: AiNerd
[This review was collected as part of a promotion.] I'm having a blast switching from Apple to Samsung for the first time. 😍 I remember using the Samsung Note One with a built-in stylus as my first phone ever, but then I became an iPhone loyalist from iPhone 4 to iPhone 15 Pro Max. 🍎 Now I've installed my work SIM in the iPhone 15 Pro Max and use it as a backup device. 🙈 I love learning new features on the Fold 5 every day. It has so many awesome apps with full security. 🙌 And ever since I got this, I barely touched my iPad. 🤷‍♂️ Bixby is a lifesaver that boosts my productivity when I use this phone. 🚀 I'm head over heels for my Samsung Galaxy Fold 5. 💯 I recommend all my friends and family to switch to this device and experience the difference. 🙏 I'll tell you more about the Fold 5 after I explore the rest of the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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