Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,905 Reviews)
Open Ratings Snapshot
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product. 
(
15 out of 18
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
love at first sight
on December 22, 2023
Posted by: Nella8
[This review was collected as part of a promotion.] Innovative Designs
Larger Display
Multitasking Capabilities
Unique User Experience
Prestige and Exclusivity
I use it for everything, it's my small computer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my Fold5
on December 22, 2023
Posted by: Fatimaslight
[This review was collected as part of a promotion.] This device is my everything. I love it. It is so versatile and easy to use. My one complaint is that some of the apps have a hard time adjusting to the phone's dimensions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is amazing and versatile, easily multitask
on December 22, 2023
Posted by: Ecto90
[This review was collected as part of a promotion.] Use primarily for personal life, texting videos and social media. Very easy to show larger images and videos to friends on a larger screen to immerse them more into the capture.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesomeness
on December 22, 2023
Posted by: Pdub4201
[This review was collected as part of a promotion.] Can never go back to a regular phone. Love the multi tasking capabilities, and call of duty mobile is so close to console versions. Thanks samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Vast improvement over the z fold 3
on December 22, 2023
Posted by: StonefieldJolly
[This review was collected as part of a promotion.] I use to own a Samsung Z Fold 3, just to try out the foldable screen technology. While the inner screen itself was awesome, unfortunately no one seem to have told this or that app (or Samsung itself) that it needed to make automatic adjustments for pictures and/or videos to fit the inner screen. Given that some apps, like Facebook, the pic/vid would be super blown out of proportion, and you couldn't zoom out. Instead of being able to the whole thing. All you could see was just the center of the image super zoomed in.
Meanwhile the outerscreen was just practically useless. And this is all before its cartoony thickness of two standard cellphones stacked on top of each other is addressed.
Samsung Z Fold 5 on the otherhand, has made vast improvements.
It's a lot thinner when folded compare to the Fold 3. The super zoomed-in pic/vid issue is mostly no longer an issue, except for Instagram lately. The outer screen is no longer practically useless, now that it's a bit bigger. And the split screen ability of two apps at the same time is great when I have to be productive.
If there's anything that I could say that needs improvement. Is that there should be a Samsung Z Fold Plus version, for both a longer battery life and bigger inner and outer screens.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's very faster than other phones
on December 22, 2023
Posted by: Roshan
[This review was collected as part of a promotion.] I am using for my personal use and I really enjoy watching games, movies and social networks. It's is easy to use and I really enjoy and love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on December 22, 2023
Posted by: Ibejoeyz
[This review was collected as part of a promotion.] I bought the Fold5 when it released and don't regret it. It is a great phone and it has a lot of functionality. I make youtube videos at work with it. I am able to multi-task with easy when its unfolded and can have multiple apps up to be able to compare or just do multiple things at a given time. It works flawlessly. The only issues I occasionally encounter are just due to certains apps not knowing how to handle the interior screen size. But that is fine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Kudos to a great cell phone
on December 22, 2023
Posted by: Mom2Many
[This review was collected as part of a promotion.] Started with the zfold 4 n now have the zfold5 and am very pleased with it. The versatility of this phone is a game changer. If you're sitting on the fence jump off n get it. It's two birds in hand a cell n tablet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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