Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,905 Reviews)
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Amazing product
on February 7, 2024
Posted by: Fold2thefuture
[This review was collected as part of a promotion.] This phone just keeps getting better by the year. Screens are amazing. Quality is amazing. Great phone overall for the complexity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone great an user-friendly
on February 7, 2024
Posted by: Dvdleatherwood
[This review was collected as part of a promotion.] This phone is very user-friendly an its a great minny laptop
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality and big screen
on February 7, 2024
Posted by: ndv212
[This review was collected as part of a promotion.] I love my phone with big screen which helps me for multitasking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product eliminates the need for tablets etc.
on February 7, 2024
Posted by: Doublea45
[This review was collected as part of a promotion.] I use my fold for everything from my daughter's school to my work, bills etc. Speaking for someone that recently had to start wearing reading glasses, the fold is the perfect phone. Caught without glasses? Just open your phone. It's durable with no glitches etc. This is my 3rd version of the fold and I will not be changing..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is sleek and stylish just beautiful
on February 6, 2024
Posted by: Lovesamsung83
[This review was collected as part of a promotion.] I use my Samsung to take beautiful pictures and video with the awesome camera it has... i stream videos from my device and the picture is do vivid and colorful I really wish I could afford a phone like this bc it's just a beautiful phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 5 has so many cool features
on February 6, 2024
Posted by: Nonnalife
[This review was collected as part of a promotion.] I use my Zfold 5 to play alot of games. It's awesome because it opens up to a bigger screen. It's easy to use. It doesn't strain my eyes as much when watching videos. Android hands down! I switched from the galaxy S21. I still have it, just in case. Although I miss my S21 the Zfold 5 is really unique.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice for newish product niche
on February 6, 2024
Posted by: link1227
[This review was collected as part of a promotion.] The Galaxy Fold5 is a powerful and innovative device that offers a unique folding design and a stunning display. The camera quality is top-notch and the performance is smooth. However, the battery life could be better and the price is quite high. Overall, a great option for those looking for a cutting-edge smartphone.
I also wish it had a microsd card slot. Especially with a fragile screen
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
We appreciate your review of the Galaxy Z Fold5! It’s great to hear that you’re enjoying its innovative design and vibrant display. The top-notch camera quality and smooth performance truly showcase the device’s capabilities. Your comments about battery life are noted, and we strive to provide the best experience possible. While the Galaxy Z Fold5 does not include a microSD card slot, it offers generous internal storage options to accommodate your needs. You can also check out Samsung Cloud to help add additional storage. Additionally, with Samsung Galaxy Z Assurance, you get added peace of mind, as it provides coverage for accidental screen damage and priority support. This ensures that you can enjoy your device without worry. Thank you for sharing your thoughts, and we hope you continue to explore all the remarkable features of the Galaxy Z Fold5! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best of Both Worlds
on February 6, 2024
Posted by: Tha1der
[This review was collected as part of a promotion.] The z-fold 5 is by for the most ergonomic and intuitively easy to use cell phone that Samsung has produced. The ability to have the best of both worlds, a great typical one screen cell phone for normal day-to-day business tasks. And then easily converting it to a medium sized tablet by just holding open the phone is in my mind one of the most significant steps in the evolution of cell phone design.
The cameras all work great the ability to incorporate the stylus is also very easy and intuitive and requires little to no learning curve to get up to speed. There's zero issues with problems with the screen when using in tablet mode, there's zero crease down the middle that one might expect with a phone screen that is folded in half for a majority of the time. This is by far my favorite phone from Samsung and I have been a lifelong customer for the past 15 years.
I recently did have the Samsung watch 6 but was stolen from me while I was at the gym. I have always been impressed by how easy the watch and phone aggregate all of my data together. I would love to get a new watch and win the sweepstakes since money is quite tight these days and I feel like I am a great ambassador to the Samsung brand.
Value
5
Written by a customer while visiting Samsung US