Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,905 Reviews)
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
This phone is great
on February 26, 2024
Posted by: Youneselb
[This review was collected as part of a promotion.] Super Awesome phone. A game changer in my productivity. Works like a tablet and phone. My friends seeing me use it think I am a genius and can't stop talking about it. Photos are awesome. Great camera, but mind-blowing screen size when taking photos when unfolded.
Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely a unique device
on February 26, 2024
Posted by: JlovesSamsung
[This review was collected as part of a promotion.] I love the idea that this phone has a foldable factor that opens up into a large display, using this phone is feels different and unique and although the phone has some bulk and weight to it, there's no denying that this phone is the best phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The only folding phone that meets my needs
on February 26, 2024
Posted by: Riel13th
[This review was collected as part of a promotion.] I use my phone for work and personal stuff. Secure folder mostly for personal. This phone is both my phone and tablet. It also can be a chromebook through dex. Its an all in one device and will recommend it everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't tell my wife I said this
on February 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Hand down, this is the best phone I have ever done besides getting married. Sorry honey... I love you more...
And my Fold 5...... 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Took a while but now love it
on February 26, 2024
Posted by: Carlex
[This review was collected as part of a promotion.] At first I picked the Fold5 just to test not expecting to like it. I've been a note user since the Note 2 . But after a little while I got used to this fold and now honestly love it. The little screen still I feel a little too little it could be wider but I understand the decision. Now when you open it up the big full screen is so useful to create and work on Excel documents and read books for the files. As far as watching videos and doing social media it's not the best but for me it doesn't matter. I feel that this phone is geared to certain people with certain needs it's not for everyone but if it's my needs so far I do hope they continue to improve upon it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multi window is a must...
on February 26, 2024
Posted by: KidCutty
[This review was collected as part of a promotion.] Multi window option is probably the greastest thing ever on a phone. The way you can personalize the front screen and inside screen differently is nice. I was skeptical about this phone, but all doubts have been erased....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps on Folding!
on February 26, 2024
Posted by: bclark107
[This review was collected as part of a promotion.] Have used the Samsung Fold 1, 2, 4, and 5. Excellent phones that offer the best of both worlds. Closed, you can use with one hand to quickly check social media or scores. Opened, you can play mobile games or watch shows/movies.
Most fun I have had with a phone series and loving being part of the Samsung community!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product with one weakness
on February 26, 2024
Posted by: Itiswhatitis
[This review was collected as part of a promotion.] The phone is great but the spine is weak. It has only been 4 months and my screen is damaged in the middle.
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand how valuable your device is to you on a daily basis. We would love nothing more than to help you with a repair to your device. We have provided links to the Samsung Support Team to review options for repair along with warranty information for your device. Please, reach out to us at your convenience to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US