Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,905 Reviews)
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
3
Pretty but had better Samsung phones
on March 7, 2024
Posted by: Mittens
[This review was collected as part of a promotion.] I utilize mybphone for everything especially while at work. The only phones I will use is Samsuwng but for the cost of this phone I was extremely disappointed. It does not function appropriately when I get into certain apps I can not back out or close it. I was suppose tontrade in my last Samsung phone but decided to keep it and I am happy I did. I am usually pleased for years with all of the Samsung phones and how it functions but I believe the ball was dropped with this phone. I will be looking to upgrade again soon and I pray this new phone is as excell2nt of all of the other phones I have received. This phone is excellent for its size but to many app issues. It is also hard te ting on this phone the screen tends to jump while writing. You drop the ball with this go back to your excellence.
Value
3
Response from Samsung USBy Social Commerce, March 8, 2024
Hi there Mittens, thank you for your feedback on your Samsung Galaxy Z Fold5. We understand how disruptive to your day certain features not operating as intended with your device can be. We have included a link to the full product manual and the Samsung Support Team if you would like assistance with any experience with your device. Thank you for being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone. It's been very dependable
on March 6, 2024
Posted by: Itsme1437
[This review was collected as part of a promotion.] I use it to keep in touch with family and to share photos back and forth. So far, this is a phone that has not given me problems, like other phones I've had in the past. I love how you can do multiple things at once. It's the reason I got this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best folder
on March 6, 2024
Posted by: Ttwarlord
[This review was collected as part of a promotion.] Best phone to streaming movies on and to do test. And work with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is great. I have not had any issues.
on March 6, 2024
Posted by: MyGalaxyFive
[This review was collected as part of a promotion.] I love the Galaxy Fold 5 and the unique features that come from a folding screen phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on March 5, 2024
Posted by: MateoB
[This review was collected as part of a promotion.] Best phone ever. I can multi-task and run a whole company right here on my zfold 5.
The screen allows me to see everything clearly when I have multiple programs open.
I can say it enough the screen is huge and affords me the ability to multiple task.
The screen allows me to see everything clearly when I have multiple programs open.
I can say it enough the screen is huge and affords me the ability to multiple task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is like a mini tablet.
on March 5, 2024
Posted by: Scholar24
[This review was collected as part of a promotion.] I use this phone for school and it is the absolute best device for multitasking. Due to the size of the screen I can use 3 apps at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold is the best Foldable phone!
on March 5, 2024
Posted by: Pedeyin
[This review was collected as part of a promotion.] I use my phone mainly for work and for gaming since i love to play mobile games. And the bigger screen optimizes the game alot! Been having samsung since the samsung s5 and havent looked back since. Overall Samsung is the BEST in any technology especially over that fruit brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size for streaming/games
on March 5, 2024
Posted by: CROE211
[This review was collected as part of a promotion.] I love the Zfold5. It is great for streaming and playing mobile games! It is by far the best phone I have ever owned! I don't know that I'll ever go to a different phone other then the Zfold!
Value
5
Written by a customer while visiting Samsung US