Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,905 Reviews)
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Great overall device for life!
on April 29, 2024
Posted by: Samsung4Lyfer
[This review was collected as part of a promotion.] The fold not only makes my life easier it enhances it. No need for a tablet. I travel every week and the ease of watching videos or playing games on a big screen with one device is the best of both worlds. No need for a tablet. This is an all in one powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone I've always wanted!
on April 29, 2024
Posted by: 1AngryGuy
[This review was collected as part of a promotion.] Since I started carrying a smart phone I've been searching the one that had the biggest and best screen. I even owned the Galaxy Mega back in the day. I was a Note user up until I bought this phone. I've always been curious about the Z Fold series since they came out, but I depend on my phone too much to have been an early adopter of the folding phone. But upon being due my latest upgrade, I took a long look at the Z Fold 5 and I'm glad I did. It is everything I wanted and more. Having the front screen that in itself is a decent size to handle most things like calls and texts, and then the main screen from things where I need more real estate is fantastic. I initially worried about the hinge staying firm and crease on the main screen but neither of those things have been an issue. The hinge is just as firm as when I got it (about 4 months ago) and I don't notice the main screen fold at all anymore. Having the newest versions of Android and One UI, along with the new AI features makes this phone a powerhouse. I haven't yet found an application or game that isn't buttery smooth. The cameras are fantastic, loving being able to take great clear shots of the moon. All in all this phone is 5 stars. If you want a BIG powerful phone, this is the one for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The large screen is great.
on April 29, 2024
Posted by: Phonesurf
[This review was collected as part of a promotion.] The camera and features are excellent.
Would love to see extra battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity made elegant
on April 29, 2024
Posted by: Yonsfa
[This review was collected as part of a promotion.] Prior to the Galaxy Fold 5, I had never owned a modern phone of the likes. I immediately fell in love with how easy and intuitive the Galaxy Fold 5 is. Watching videos, reading books, and playing my favorite games is always an amazing experience. I never believed in brand loyalty prior to owning this phone, but now I live by samsung products because I know I'm investing in quality and innovation. The Galaxy Fold 5 left such an impression on me that I went ahead and purchased Galaxy Buds2 Pro, I love them as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device ever!
on April 29, 2024
Posted by: Servo1122
[This review was collected as part of a promotion.] I have now owned the last 3 gens. of the fold series. Moving from the note to this was a strange experience but in the long run I could never go back! Having a slim design followed by a larger internal screen makes this device 100% worth it. From multi-tasking to hands free video calling with no needed stand, you can't go wrong with this type of device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features.
on April 29, 2024
Posted by: SeanLock
[This review was collected as part of a promotion.] I love the s pen for writing and all kinds of uses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Home away from home!
on April 29, 2024
Posted by: CarpeDiemTeacher
[This review was collected as part of a promotion.] All the bells and whistles, plus Galaxy AI to boot! Love the big fold out screen, when streaming real fast movies in bed. But also multitasking split screen a breeze with screen so big. Syncs with computer and all other devices lickety split and holds charge allllll day. Will be my second in 4-5 years and I won't go back to anything else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, need a bit more upgrades.
on April 29, 2024
Posted by: Merk00
[This review was collected as part of a promotion.] This is the third ZFold that I have owned and so far every phone have better features and better stability. The internal screen and the hinges are great; however, the wear and tear doesn't age well with the internal screen.
As for the features, the phone have more features than anyone can ask for. The down side is that the external screen is smaller and texting on the external screen can be difficult with larger fingers (maybe bigger external screen can be a fix). Also, it would be nice if the external screen use a stylus. Right now the stylus only works on the internal screen. Another feature that this phone is missing is having the stylus stored inside the phone. Currently, you're limited to having a case with a stylus holder (doesn't give you many options for other styles of cases) or you can keep the stylus in your pocket which is not convenient.
Overall, I don't see myself downgrading or switching to any other phones other than the ZFold, as long as the upgrades keeps coming and hoping for those missed features to be incorporated with the ZFold in the future.
Value
4
Written by a customer while visiting Samsung US