Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,905 Reviews)
Rating breakdown 3,905 reviews
5 Stars
3,089
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
83%of customers recommend this product.
(
15 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
An evolved personal device
on April 29, 2024
Posted by: Onhellito
[This review was collected as part of a promotion.] I am convinced that if people were given a trial use of the Z Fold 5 they would see exactly what I see as well, an evolved personal device that should not be constrained by the term "mobile phone". Like with most things, a form factor change needs some adjusting to but this was for the better. After experiencing the versatility of having two screens and a phone that also has a tablet mode, there is no going back. Being able to save apps together in app groups so they open simultaneously in the custom size I set them to is a feature that is fit for even the least savy multi-taskers. This phone will change you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Main screen
on April 29, 2024
Posted by: Androidman
[This review was collected as part of a promotion.] Main screen needs to be wider like that of the note 20 apps cut off because of the screen is to skinny
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Androidman, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is crucial to us as we continue to create a line of devices to meet the needs and wants of our customers. The front display is slightly skinnier than standard form devices so that the inner display can still comfortably fit in your hand. We hope you'll reach out to us again if you have any questions or would like to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Love the design and functionality
on April 29, 2024
Posted by: JCandle
[This review was collected as part of a promotion.] This phone is designed to be a workforce. Integrated software works well with the multiple screens and setup. The cameras are top level. All the apps have been seamlessly updated to the form needed in a Foldable phone. Love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Buggy apps
on April 29, 2024
Posted by: Troy99
[This review was collected as part of a promotion.] Some apps like facebook becomes buggy on front screen like the resolution is wrong
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable phone
on April 29, 2024
Posted by: MikeandDee
[This review was collected as part of a promotion.] I use my phone for almost everything that I need! It is amazing. I stream movies when I'm traveling. I listen to music in my truck hooked to my Bluetooth. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to learn if you've had any samsung phone
on April 29, 2024
Posted by: Lovefold5
[This review was collected as part of a promotion.] The fold 5 was the first fold phone that really took my interest. I've typically stuck with nonfolding phones, but the easibility of use and the features are definitely worth it.
The only thing I would say that I have an issue with is how some apps and even websites can get a little distorted. Whether you are on the single screen or the fold out screen, but otherwise it's a very fast and generally a fun phone to use.
The only thing I would say that I have an issue with is how some apps and even websites can get a little distorted. Whether you are on the single screen or the fold out screen, but otherwise it's a very fast and generally a fun phone to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No going back
on April 29, 2024
Posted by: Tacomonster
[This review was collected as part of a promotion.] After getting my first foldable phone with the generation 1 fold. I can't see myself ever going back to a traditional phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love All Features!
on April 29, 2024
Posted by: FoldLover
[This review was collected as part of a promotion.] I have owned many Samsung products over the years, but this fold phone is by far the best one yet! I use it for personal and business use all day everyday. I'm using Galaxy AI more and more as well. I LOVE IT!!!
Value
5
Written by a customer while visiting Samsung US