Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
4
A perfect phone if it can be improved continuely
on July 26, 2024
Posted by: Jun Z
from Port Washington, NY
Expertise:Expert
Verified Purchase:Yes
The phone is almost perfect except a couple of exceptions that could be improved further.
1. the cover screen gets hot while charging.
2. the cover screen cannot get work with all apps.
1. the cover screen gets hot while charging.
2. the cover screen cannot get work with all apps.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AZ18
from Paradise Valley, AZ
Expertise:Expert
Verified Purchase:Yes
Like the flip design but lots of software bugs hopefully the 7 will be more reliable
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Aloha AZ18,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Posted by: Rocki
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
I have had the last 3 versions of the flip, and in just the few days I have had it, this one far surpasses the past one. Battery, camera, sturdiness are much better, thank you!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Scrapsworld
from Ponte Vedra, FL
Expertise:Intermediate
Verified Purchase:Yes
A great phone, especially if you're looking for a smaller size. Minor improvements over the flip5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The design and function are both excellent.
It's all good, but it's too expensive
It's all good, but it's too expensive
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Greetings Steve,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your directness as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. We are so happy to hear that you have been enjoying your Z Flip6 so far! Please do not hesitate to reach out to Samsung Support if you would care to provide any additional feedback with us regarding the purchase of your device or if you would like any further assistance. We'd love to hear more from you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your directness as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. We are so happy to hear that you have been enjoying your Z Flip6 so far! Please do not hesitate to reach out to Samsung Support if you would care to provide any additional feedback with us regarding the purchase of your device or if you would like any further assistance. We'd love to hear more from you! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Jul P
Verified Purchase:Yes
Great new design limiting the creasenon the screen. Much faster and the slightly bigger battery goes a full day! Great work Samsung!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: SusieQ
from Louisville, Kentucky
Expertise:Expert
Verified Purchase:Yes
It was so easy to sign up & then receive your phone. Just asking what you want. The phone is absolutely the best one yet! I loved this opportunity to purchase something that I couldn't normally afford and not be tied to a cell phone company. I've had 5 of the last 6 Flip phones & this one is the best yet with all the features you want! Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
Expertise:Intermediate
Verified Purchase:Yes
Its great so far, except it gets too hot when charging
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Howdy Michael,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some helpful information regarding keeping your new device at its optimal temperature. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some helpful information regarding keeping your new device at its optimal temperature. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please let us know by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US