Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
5
Very light
on August 13, 2024
Posted by: Sangyeal
[This review was collected as part of a promotion.] Z fold 6 is very e ry light and everything is wanted for a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I luv color
on August 13, 2024
Posted by: Eeny
from NY
Expertise:Intermediate
I just bought the yellow one. It's the prettiest color, and the wrinkles on the display have been completely fixed. I used the previous version, but I'm so happy to move on to the z flip 6 now.
My friend Insung also bought the same model, and he is also very satisfied with the blue color.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone with Huge Benefits
on August 13, 2024
Posted by: Toddy1
[This review was collected as part of a promotion.] Excellent phone. I love the massive internal screen while having the functionality of the front screen. Great for business and personal use. AI integration has been a big help. I have owned many iterations of the Fold and this is the best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is mind blowing
on August 13, 2024
Posted by: Scdsc88
[This review was collected as part of a promotion.] This phone is amazing, all the new technology. It's fast and totally mind blowing with the new galaxy AI. How it can find things out translate in real time. I use the phone to take pictures of my kids so I have a lot of them! It doesn't show the phone down. I can easily edit the background for a better finished picture. I also use it for work and I have to deal with lots of people that speak Spanish and little to no English, the translate feature helps me so much and is pretty accurate! The AI feature is awesome how a phone can search, create, pretty much be your personal assistant right at your finger tips! Never miss our forget anything, never lose anything, it helps with everything!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folds like a dream
on August 13, 2024
Posted by: siddninja
[This review was collected as part of a promotion.] Certainly. Here's a revised user review of the hypothetical Samsung Galaxy Fold 6, incorporating mentions of Galaxy AI:
As a proud owner of the Samsung Galaxy Fold 6 for the past month, I'm amazed at how this device has transformed my mobile experience, especially with the integration of Galaxy AI.
The folding mechanism is more robust than I anticipated, easing my initial durability concerns. When unfolded, the expansive screen is a visual treat, perfect for multitasking. The Galaxy AI really shines here, intelligently suggesting app pairings and layouts that boost my productivity.
The camera system is impressive, particularly in challenging lighting. Galaxy AI's photo enhancement features have saved many of my shots, adjusting everything from exposure to composition. The under-display selfie camera, while not as high-quality as the main cameras, benefits from AI-powered improvements.
Battery life exceeds expectations. Even with heavy use, I easily get through a full day. The AI-driven power management seems to learn my usage patterns, optimizing battery performance over time.
Galaxy AI's real-time translation feature has been a game-changer for me, making international calls and text conversations surprisingly smooth. The AI-enhanced keyboard prediction is scarily accurate, often completing my sentences perfectly.
It's not all roses, though. The phone is still bulky when folded, and there's a visible (though less prominent) crease on the main display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fine tuning a superior product
on August 13, 2024
Posted by: Drizzt07j
[This review was collected as part of a promotion.] I have owned the Galaxy S and Note series since the S2. The first Samsung foldables were cool, but didn't impress spec-wise compared to the flagships. The Galaxy Z- Fold 6 has finally caught up and I couldn't resist it any longer.
Even with tradeoffs on price and camera, I knew it was finally time to make the change. Many reviewers lament the lack of any new splashy changes in this generation. I applaud the restraint in not rushing a new, probably useless feature, but fine tuning what already works well and making a superior product that lasts.
I love being able to start using an app on the cover screen, then seamlessly open the phone to the larger screen and continue without skipping a beat. As a writer, the larger internal screen perfects multitasking and split-screen and finally makes it usable.
Galaxy AI has been way more useful than the gimmick I thought it would be. My favorite features center around it's help in getting jumbled ideas and thoughts out of my head. Like the sketch to image feature that can take my questionable artistic skill and make something often quite beautiful. I use it often to help visualize and illustrate my thoughts.
I'll take an upgrade that improves it's best features while limiting it's flaws over one with splashy new features that may or may not work or be useful any day. The Z- Fold 6 is legitimately a fine tuned flagship phone that's finally worthy of adjective.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin B
from San Francisco Bay Area
Verified Purchase:Yes
I am very happy with my new Z Flip 6 but very disappointed with Samsung Smart Bot. On 7/10/24, the official release date of the Z Flip 6, I inquired online with Samsung Smart Bot if the Z Flip 6 supported Samsung's Ultra-Wide Band (UWB) as I also own some Samsung Smart Tag2s. I had a Z Flip 4 that I was happy with but did not support UWB. My wife's S22 Ultra does support UWB and the Samsung Find app works great on it. I was advised by Samsung Presales support team Prasanna, that the new Flip 6 did support UWB. I was a bit skeptical and ordered the new phone anyway. I figured that the current trade in for my Flip 4 was a good deal and that I liked all of the known new features of the Flip 6. I am disappointed and feel a bit deceived that the Flip 6 does not support UWB but that obviously was not a deal breaker for me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Akih
Verified Purchase:Yes
phone sometimes does not respond to swipes or input
Response from Samsung USBy Social Commerce, August 14, 2024
Good day Akih,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US