Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
4
Best Z Fold 6 build quality
on August 15, 2024
Posted by: CruzeiroSilva15
[This review was collected as part of a promotion.] Feature-rich software with great multi-tasking functionality and S Pen support - Galaxy AI too, of course.
I usually Galaxy AI feature daily when I need to search something on the web or an image real quick the Galaxy AI does all the heavy work for me.
I'm a photographer which means I use Lightroom on a daily basis and combining that with the Z Fold 6 folding screen I get an amazing view of all the images I captured and I'm able to edit with the S Pen.
One of my favorite features is definitely the Galaxy AI smart circles search. When I want to know a definition of a word I can easily hold down the toggle tab to activate Galaxy AI easily highlight the word and get more information within seconds!
Value
4
Written by a customer while visiting Samsung US
Posted by: Teresa
Expertise:Intermediate
Verified Purchase:Yes
I have been using the Z-flip line since 2020 and I have been enjoying the updates they have been going through. For my lifestyle, the Z-flip line has met my needs, like being able to fit in my pockets, the camera being able to hold itself up, the ease of watching videos without needing to prop the phone up, and using almost all my apps via cover screen, and not needing to open my phone. I like the exterior more than the flip 5 and flip 3 which is what I had previously. The matte look appears and feels better to me. There has been improvement with camera and video usage and quality. I like how there are more customization options for the cover display since I usually have more usage with that screen rather than opening the phone. The translating feature has been helpful when I'm waiting for our clinic translators to come to assist me with patients. I really hope they add more languages in the future. It also can be used in call, which is extremely helpful for my workplace. The AI portrait feature to me is a bit wonky with the end products, but it is fun to play with. You can definitely tell it is AI as some proportions look off with the end result, even with a clear picture of a face. However I don't care for that feature anyway and probably won't use it. Its more of a novelty factor to me. The yellow silicone phone case I also bought with the phone was alright. I work in healthcare so I like to regularly wipe down my phone with alcohol pads and lens cleaner after my shift. The phone case very quickly lost its grip on the phone so it slides around a lot. I will unfortunately need to get a different phone case. Other than that, its performing well for now. It was my first time utilizing the Samsung trade in and it went smoothly.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Unfortunately, can't recommend this phone
on August 15, 2024
Posted by: CatLadyWithChildren
from Oregon
Expertise:Expert
Unfortunately, I can't recommend this flagship phone as it has very bad battery overheating problems. I can't have youtube and another app open at the same time or the phone overheats and closes youtube in minutes. It greatly reduces the usefulness of this phone. There are a lot of other great features, but this is a deal breaker and I will likely trade it in for a flip phone from another company or a different type of phone instead. This apparently has been a problem since at least the flip 5. I Recommend waiting to see if they fix it with the flip 7.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, August 16, 2024
Hi CatLadyWithChildren,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some helpful information regarding keeping your new device at its optimal temperature. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared or if you would like further assistance, feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some helpful information regarding keeping your new device at its optimal temperature. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you have any questions for us after reviewing the resource that has been shared or if you would like further assistance, feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
The best flagship phone
on August 14, 2024
Posted by: PNBay007
[This review was collected as part of a promotion.] This an great phone with great quality and performance. This phone has AI built into and it is easy to use open or closed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for any media need
on August 14, 2024
Posted by: Kittylynn
[This review was collected as part of a promotion.] Awsome device the specs, the megapixels, from simple tasks to college thesis i can do it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice and comfortable to use
on August 14, 2024
Posted by: Wallet
[This review was collected as part of a promotion.] Sport, job, travel, this phone all time with me. I can use this phone with multiple app usage!
Value
5
Written by a customer while visiting Samsung US
Posted by: Beth S
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
My first Samsung Flip, I have been a Samsung smart phone user since 2010. Have been using the Flip6 for two weeks and am not disappointed. Ungraded to this from the S22 Ultra. While this has a little less screen and no s pen, I havent really missed those things. The display on front panel is big enough for checking messages and quick replies. Closed, the size is perfect. Easy to hold or pocket. The battery lasts as well. Hopefully Ill be as happy with this phone 12 months from now. Recommend the Flip6!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love
on August 14, 2024
Posted by: Shaddykk
from Portsmouth, Va
Expertise:Intermediate
Loved the phone, but had issues with the screen protector that they have up there... Had to get a replacement, because of the screen protector, because when you open and close it..It starts to crinkle in between where it fold...
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US