Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6 out of 5
4.6
(3,348 Reviews)
Open Ratings Snapshot
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product. 
(
539 out of 606
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
I love this Phone
on August 26, 2024
Posted by: TheMaxxKing
[This review was collected as part of a promotion.] So fair I've had this phone for about 2 weeks now and honestly I love it the Flip6 and all it's capabilities including Galaxy Ai makes this phone the ultimate game changer I've done more things with this phone then I've done with my other phone tbh idk if I could ever change from it definitely looking to get other Samsung devices to accent my new Ultimate phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on August 26, 2024
Posted by: Menq25
[This review was collected as part of a promotion.] The new galaxy ai is really cool. I really like the love translation since i can use it while travelling. The phone is also really durable and I've had no issues with it. The screen is nice and the crease isn't bad at all. Would recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very handy phone to use.
on August 26, 2024
Posted by: Sandeep
[This review was collected as part of a promotion.] I was using a galaxy a52 s earlier. The flip 6 indeed is a great robust phone. Quite elegant features and the best part is it's quite handy. I was apprehensive to use the foldable phone earlier assuming it would be too delicate. But the phone has great performance and is quite rugged. Have been using it for all my daily meetings and phone calls. Indeed a good choice for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera and the flip roles.
on August 26, 2024
Posted by: RicardoMep
[This review was collected as part of a promotion.] I love that I can have a screen with the phone closed where I can perform many actions, also the accessories very nice, I have not had any problem with its interface, processing or lacks, I love that I can take photos and see them on the second screen, I really recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't get this phone
on August 26, 2024
Posted by: Jp2024
[This review was collected as part of a promotion.] Phone screen stopped working, charging port stopped working after a few weeks after getting it.
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 28, 2024
Hi there Jp2024,
Thanks for taking the time to review your Samsung Galaxy Z Flip6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be currently experiencing with your brand-new Galaxy Z Flip6, however, we need more information than we currently have available at this time. When you have the opportunity available, please reach out to Samsung Support for further assistance in troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool new device
on August 26, 2024
Posted by: Meepsa
[This review was collected as part of a promotion.] I got this as a trade in promotion. I haven't had a new new phone ever in my life. As working in the IT sector, AI is the new shiny toy. I have used the text predictions and rewrite features as part of the Galaxy AI that came with it. I really picked this model because of the storage space, and picture quality. It's amazing. As a wanna be photographer, this out of the box takes amazing pictures, with both front and back. Plus ample space for my 30k pics I already have. So far no complaints except updates every other day, but that was happening on my s20 as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung device I've ever used!
on August 26, 2024
Posted by: Shady14
[This review was collected as part of a promotion.] In the ever-evolving world of smartphones, the latest AI cell phone I’ve used stands out as a remarkable advancement. From the moment I unboxed it, it was clear this device was designed with cutting-edge technology and user experience in mind.AI Performance: The AI capabilities of this phone are truly impressive. The advanced algorithms enhance everything from camera performance to battery management. The camera’s AI-driven features, such as real-time scene recognition and automatic photo adjustments, ensure that every shot is professional-quality, even in challenging lighting conditions.
User Interface: The AI integration extends to the user interface, making interactions smooth and intuitive. The phone learns from my usage patterns to anticipate my needs and suggest relevant apps or settings, which makes multitasking and navigation effortless.
Personalization: This device excels in personalizing the user experience. The AI's ability to tailor notifications, app recommendations, and even display settings based on my habits and preferences has made the phone feel uniquely suited to my needs.
Performance and Battery Life: Thanks to the AI’s power management features, battery life is exceptional. The phone intelligently adjusts power consumption based on usage, which means I can go longer between charges without compromising performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an all around great product
on August 26, 2024
Posted by: Pipjp88
[This review was collected as part of a promotion.] All around good device, I love the "AI" and the language translation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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