Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
3
My Z Flip 6 Review
on August 6, 2025
Posted by: MyZPhone
[This review was collected as part of a promotion.] I have had my Samsung Galaxy Z Flip 6 for right at a year now and have only been able to use it for half of the time, literally. Overall I would probably give a 5 out of 10 because it has a lot of great features but also has some flaws in my experience I love the camera, the Galaxy AI assistance, the gaming quality and enhancements, and I absolutely love circle to search. I love chatting with Gemini, and also always curious to see what Gemini comes up with when editing photos. I also am pretty proud of some of the photographs that I have taken with the cameras, especially the nightshots of the sky. With a little tweaking of the different resolutions, filters, styles, and modes I can see great detail in the moon, like that good! It also has an amazing night vision which makes it look like day time in the photos. What i really didn't like was when my innerscreen stopped working and I could only use the flex windows on the outter part of the phone it is very limited in what you can get to or do on the phone to even try to troubleshoot on your own. Most of the apps when trying to open want you to open the phone to access what you are looking for but you obviously can't, there is no way to get to phone settings at all, and you can even open things from notifications. Most of the apps you can't even get to along with any kind of browser. Among other things. I think that there should at least be a shortcut to phone settings from there. I am kinda between torn bad or good equally
Value
3
Response from Samsung USBy R&R, August 13, 2025
Hey there MyZPhone,
Thank you for reaching out and sharing your wonderful experience with your Galaxy Z Flip6! It’s so great to hear you’re making the most of your device, capturing beautiful memories, exploring the Galaxy AI, and enjoying conversations with Gemini. We know that navigating your phone is at the heart of your experience, and that’s best done with the full inner display, something we truly want you to enjoy. Remember, Samsung products are covered against manufacturing defects for 12 months, and you also have the option to extend your coverage with Samsung Care+ for extra peace of mind. Plus, Galaxy Z Assurance offers added protection for your display, and you can visit our authorized partner, uBreakiFix, for repairs. Don’t hesitate to contact our Samsung Support Team for more details. We’re always here to help. Thanks again for choosing Samsung and sharing your journey with us!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your wonderful experience with your Galaxy Z Flip6! It’s so great to hear you’re making the most of your device, capturing beautiful memories, exploring the Galaxy AI, and enjoying conversations with Gemini. We know that navigating your phone is at the heart of your experience, and that’s best done with the full inner display, something we truly want you to enjoy. Remember, Samsung products are covered against manufacturing defects for 12 months, and you also have the option to extend your coverage with Samsung Care+ for extra peace of mind. Plus, Galaxy Z Assurance offers added protection for your display, and you can visit our authorized partner, uBreakiFix, for repairs. Don’t hesitate to contact our Samsung Support Team for more details. We’re always here to help. Thanks again for choosing Samsung and sharing your journey with us!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It is a good phone
on August 6, 2025
Posted by: Casey1986
[This review was collected as part of a promotion.] I think it is awesome it is a good products and the neatest phone out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Features with Galaxy AI!
on August 6, 2025
Posted by: Gokuee
[This review was collected as part of a promotion.] I’ve been using my new Samsung Galaxy device daily, and I’m thoroughly impressed by how much Galaxy AI enhances the experience. From real-time translation during video calls to the ability to summarize long notes instantly, Galaxy AI is a game-changer.
I mostly use my phone for streaming, browsing, and productivity. Whether I’m watching movies, playing games, or attending virtual meetings, the device delivers top-notch performance and smooth multitasking.
I especially love the camera features—it captures clear and vibrant photos even in low light. Battery life is outstanding, and the screen quality is unmatched. Galaxy AI even helps me manage my schedule and draft emails faster, saving me tons of time.
Samsung has truly taken smart features to the next level, and it shows in every part of the experience. This device has quickly become essential for both my work and personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I would recommend this phone everyone...
on August 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] ...that has too much that they carry around.
Super durable. I've dropped this phone over 20 times. It's still damage free.
Super durable. I've dropped this phone over 20 times. It's still damage free.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Limitations on Outside Screen
on August 5, 2025
Posted by: MyPhone
[This review was collected as part of a promotion.] The battery on my phone is less than desirable which lasts about 12 hours before needing a recharge. Also, the front screen has limited functionality when it comes to apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Downside of z flip 6
on August 5, 2025
Posted by: SophieLynn
[This review was collected as part of a promotion.] Only downside of the z flip 6 is the bend of the screen is starting to crack
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Doesn't lay flat
on August 5, 2025
Posted by: NolaFenway
[This review was collected as part of a promotion.] Only things are phone doesn't lay flat and camera should be a 30x zoom instead of 15
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2025
Posted by: Hysteb
[This review was collected as part of a promotion.] I love the crystal clear image on both screens, the inside (full screen) and the outside (half screen). I love using Galaxy AI to identify plants or problems with plants using the camera lens.
Also Galazy AI has been super helpful when I have a question about any topic I am discussing with my family and friends. We were looking for a place to eat while we were out of town and Galaxy AI was able to offer suggestions by accessing the reviews and summarizing them for us. We found a great place to eat dinner and we were very pleased with the decision.
This phone has been my favorite so far. The built in screen protector seems so much better than the one on my last phone (Z Flip4).
Also Galazy AI has been super helpful when I have a question about any topic I am discussing with my family and friends. We were looking for a place to eat while we were out of town and Galaxy AI was able to offer suggestions by accessing the reviews and summarizing them for us. We found a great place to eat dinner and we were very pleased with the decision.
This phone has been my favorite so far. The built in screen protector seems so much better than the one on my last phone (Z Flip4).
Value
5
Written by a customer while visiting Samsung US