Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6 out of 5
4.6
(3,348 Reviews)
Open Ratings Snapshot
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product. 
(
539 out of 606
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Dave purchase of Flip 6
on September 25, 2024
Posted by: Dave
Verified Purchase:Yes
Great experience from start to finish and also got nice help to troubleshoot my phone activation problems.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Up to standard as always. Never disappointed.
on September 25, 2024
Posted by: Tee56
from Baton Rouge, LA
Expertise:Intermediate
Verified Purchase:Yes
Always impresses me. Loved samsung since i could get an electronic device and have never been disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not a necessary upgrade.
on September 24, 2024
Posted by: Jay Lo
Expertise:Intermediate
Verified Purchase:Yes
I give the phone 5 stars because the flip function is just so usefull. However I see no practical difference between the 3 and all other models. So far the ai functions are useless, the battery may be a little better, memory is much bigger but I never used 128 let alone 512. So 5 stars as a phone but not a necessary upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good choice...maybe
on September 24, 2024
Posted by: Art A
from Prescott AZ
Expertise:Intermediate
Verified Purchase:Yes
I had a Flip 4 and liked it very much except for needing 3 screen covers in the first year. The screen cover at the point of the fold came loose over and over. I bought the Flip 6 with the hope that the seam issue has been fixed. Samsung has been surprisingly quiet about the issue. I also bought because of the improved camera, better battery life and larger storage. Time will tell whether i made the best decision regarding the screen protector problem.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 24, 2024
Posted by: Waldo
Expertise:Intermediate
Verified Purchase:Yes
Was a wonderful overall experience.
Fast simple exact way to get what I wanted in a phone
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip 6 FTW
on September 24, 2024
Posted by: JLun
Expertise:Intermediate
Verified Purchase:Yes
This phone just feels different and better than the flip 5. The matte build, with the anti glare screen itself improves the experience by a long margin. Battery life is great and the cameras are better (so happy).
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad hinge
on September 24, 2024
Posted by: Bhumanyu
Verified Purchase:Yes
Hinge making sound starting day 10 of owning the device
Response from Samsung USBy Social Commerce, September 24, 2024
Hi Bhumanyu,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 has been built with a durable FlexHinge and has been fortified with Enhanced Amor Aluminum frame and Corning Gorilla Glass Victus 2. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra

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https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip computer
on September 24, 2024
Posted by: Mimi
Expertise:Beginner
Verified Purchase:Yes
Easy and love the flip style which is great to carry and use.
Written by a customer while visiting Samsung US
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