Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6 out of 5
4.6
(3,348 Reviews)
Open Ratings Snapshot
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product. 
(
539 out of 606
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Need the help please
on September 27, 2024
Posted by: Moneyman2
I really need this phone to come to cause I haven't got the ones I bought from these companies
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 27, 2024
Posted by: Gill
from Alexandria - Virginia
Expertise:Intermediate
Verified Purchase:Yes
Like it very much because using flip since it's birth
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth it
on September 27, 2024
Posted by: Samsung flip 6
from Tx
Expertise:Expert
Verified Purchase:Yes
I love it, the battery life alone was worth the upgrade.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless with packing materials and label
on September 27, 2024
Posted by: Sandeep
Verified Purchase:Yes
Samsung is doing a great job of adding all required items label, packaging materials. Just pop in old phone and ship it
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung fan forever
on September 26, 2024
Posted by: Senior Samsung Fan
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy Z. Loved the flip 4 and the new flip 6 is even better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WOW
on September 26, 2024
Posted by: Jozk
from Illinois
Expertise:Expert
Verified Purchase:Yes
This phone is everything, quite amazing! I absolutely love it and all of the great features that it has to use. Definitely satisfied with my purchase!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Please fix hinge issues
on September 25, 2024
Posted by: Analisa
Verified Purchase:Yes
I love my phone but hardware wise I am severely disappointed. Not even a month in and hinge makes loud noises and I have noticed some bugs when switching through applications.
Response from Samsung USBy Social Commerce, September 26, 2024
Salutations Analisa,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details in order to do so. Please feel free to contact Samsung Support at your earliest convenience for further assistance in troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra

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https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great size
on September 25, 2024
Posted by: Margie
from Riverside, CA
Expertise:Expert
Verified Purchase:Yes
Great size- Fits nicely in my pocket especially since I work outside and need to keep the phone close.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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