Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Customer Rating
5
My Galaxy Flip
on October 25, 2024
Posted by: Orbital
[This review was collected as part of a promotion.] My Galaxy Flip has been great. At first I didn't know if I liked it but it has been my favorite phone I've ever had. It's compact which comes in handy since it's in my pocket all day. The features are user friendly and the camera and video is truly amazing. Everybody who doesn't know about this phone should definitely get one.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sal Vinci
Verified Purchase:Yes
Having owned the flip 4,5 and now 6, I couldn't be happier. Samsung is the leader in cell phones . Cell phone is much easier to carry around plus opens to large screen.
Written by a customer while visiting Samsung US
Posted by: FlyingPig
Verified Purchase:Yes
Improved, advance, fast reponse, and lack of nothing
Written by a customer while visiting Samsung US
Customer Rating
5
My New Z Flip 6
on October 24, 2024
Posted by: LovemyZFlip6
[This review was collected as part of a promotion.] I have recently changed my phone from a well known competitor to the Samsung Z Flip 6 and I am loving it! It was easy to move my existing data from my prior phone system to the New Z Flip 6 which i thought would be daunting, not so! It has vast customization features which make it not only functional but fun as well. The Galaxy AI feature is fantastic for drawing, photos, note taking, just about everything and adds even more to the customization aspect of this phone model. I also purchased a new watch, the Samsung Watch 7 which has paired very well with my new phone, making my transition an even more satisfying experience. I use my phone for just about everything, from texts, notes, calendar, music, games, entertainment and of course phone calls. I am finally very happy and excited with this new phone. It is something that has been lacking for a while now. I am very impressed and pleased with my purchases. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cute and Packs A Punch!
on October 24, 2024
Posted by: STRDST
[This review was collected as part of a promotion.] As a first time Z Flip owner, I am super impressed with the quality of this device. I chose the flip because it was stylish and compact. I use my device for my personal but lately I found that the Galaxy's Live Translate has been a life saver in my work life. I love the ease of being able to have a conversation with someone who speaks a different language and not have to worry about language barriers. The best part is when I pair my Galaxy buds and I can hear the translation in real time! How amazing is that?!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The best phone you'll own for a month
on October 24, 2024
Posted by: Oscar c
from Florida
Expertise:Expert
I've had this phone since August and it's on its way to UbreakIfix for a second time. Really poor design and durability. I have had several Samsung products and this is the first product that makes we want to abandon the brand. Several screen defects, really wish I hadn't bought into the hype
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Oscar,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded and I live it
on October 24, 2024
Posted by: Junebug
[This review was collected as part of a promotion.] The screen is great and I really like the Galaxy AI features. I also like the new chat.
Value
5
Written by a customer while visiting Samsung US
Posted by: Donna
Verified Purchase:Yes
Speakers have a static noise if the volume is higher than 50%. I didn't have this issue with the flip 4.
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your experience with the Galaxy Z Flip6, Donna! We truly appreciate your feedback as we strive to make improvements. The Z Flip6 is equipped with stereo dual speakers, which enhance the audio experience. If you're noticing static noise at higher volumes, you might consider optimizing your volume settings, as this device is engineered for rich sound quality, and minor adjustments can enhance your audio experience. Additionally, keeping your device updated is crucial for performance, so checking for software updates in the settings can be beneficial. If you're using Bluetooth devices, clearing the Bluetooth cache may also help maintain sound clarity. Lastly, trying out Safe Mode may reveal whether a third-party app is affecting audio performance. Simply press and hold the power button and select "Safe mode." The Galaxy Z Flip6’s impressive 6.7-inch FHD+ Dynamic AMOLED 2X display and powerful Snapdragon 8 Gen 3 processor are designed to deliver vibrant visuals and effective performance. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US