Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Average customer rating
4.6
(3,348 Reviews)
Rating breakdown 3,348 reviews
5 Stars
2,588
4 Stars
524
3 Stars
111
2 Stars
39
1 Star
86
89%of customers recommend this product.
(
539 out of
606)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB (Unlocked) - Mint
Posted by: Shakia
Verified Purchase:Yes
I love this phone! It's so fast and convenient due to my ability to fold it.
Written by a customer while visiting Samsung US
Posted by: tjoo
from DC
Expertise:Expert
Verified Purchase:Yes
Much bigger cover screen than flip 3.
Most apps execute on cover screen.
Most apps execute on cover screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Currently having issues with the battery or screen and wont charge
Response from Samsung USBy Social Commerce, November 22, 2024
Hey Michael,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Z Flip6 has 300mAh more battery capacity compared to Galaxy Z Flip5? In fact, the Z Flip6 offers a 4,000mAh battery that has the power to last all day. You can now enjoy up to 68 hours of music or watch videos for up to 23 hours on this device. Actual battery life may vary by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. If you're experiencing less than optimal battery life, please take a moment to review a few resources. "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" are available for your review below. Also check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with charging your device. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshoot/TSG10001462/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Z Flip6 has 300mAh more battery capacity compared to Galaxy Z Flip5? In fact, the Z Flip6 offers a 4,000mAh battery that has the power to last all day. You can now enjoy up to 68 hours of music or watch videos for up to 23 hours on this device. Actual battery life may vary by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. If you're experiencing less than optimal battery life, please take a moment to review a few resources. "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" are available for your review below. Also check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with charging your device. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshoot/TSG10001462/
Written by a customer while visiting Samsung US
Customer Rating
4
Love it for its compactness; wish it were lighter
on November 21, 2024
Posted by: Gary S
from Milford MA
Expertise:Intermediate
Verified Purchase:Yes
I love the Z Flip6 for its compactness and ability to fit in my pockets. I prefer that over the non-flip Galaxies. The only drawback, and it's relatively minor, is its weight. It feels a little heavy when folded over in your pocket. But I'll still take that over the full length.
Written by a customer while visiting Samsung US
Posted by: Dean
Verified Purchase:Yes
got my mew phone, set it up and my dog jumped up and scratched the main screen so much for a new phone.
Written by a customer while visiting Samsung US
Posted by: Oscar
from AZ
Expertise:Expert
Verified Purchase:Yes
It's my first experience with the Flip series. I was skeptical at first getting the Flip 6 but so far it's been very solid. I love how bright and vibrant the screen is. As for crease, being a flip phone it will have it, but for the Flip 6 it's almost non-existent when using it. The cameras are great for everyday pictures and video. My only gripe is that I wish phone would come with expandable memory, as I came from the Note 20 Ultra 5G. Please Samsung bring that to next Flip generation!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Eddie
Verified Purchase:Yes
Very good phone. The battery seems like it will last all day but it is new so I can't be sure.
Written by a customer while visiting Samsung US
Customer Rating
1
Black screen of death
on November 20, 2024
Posted by: Dont Buy
from Pittsburgh, PA
Expertise:Expert
Had the phone since it came out. About a week ago the internal screen started to delay turning on. Then I got a static looking screen. Finally, it no longer turns on at all. Completely unusable. Does not resolve with hard reset. Parts are backordered and I have no phone to use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 22, 2024
Howdy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Care for your Samsung foldable phone" to learn a wealth of information about keeping your device in pristine condition. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review, "Care for your Samsung foldable phone" to learn a wealth of information about keeping your device in pristine condition. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US